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    Very Slow Broadband Speed Yet again

    This is a discussion on Very Slow Broadband Speed Yet again within the Sky Broadband help forums, part of the Sky Broadband help and support category; Router says I am getting 17.4 meg dl speed and 1.1 meg upload speed. However once again my connection is ...

    1. #1
      paulmitchell80's Avatar
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      Very Slow Broadband Speed Yet again

      Router says I am getting 17.4 meg dl speed and 1.1 meg upload speed. However once again my connection is less than 4mb after 4pm. This is getting beyond a joke now. Last year it stayed this slow for over a month, despite promises my connection would give me the full speed. I have contacted Sky and they refuse to acknowledge that theres a problem as the line passes its check. I am not lying and know enough about the internet and laptops to know that it is not an equipment problem.

      Has anyone else got this problem as well ? My friend who lives 8 miles away also has the same problem. I am out of contract so free to leave for a new ISP if i wish to. Please sort this mess out Sky


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    3. #2
      gymno's Avatar
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      Re: Very Slow Broadband Speed Yet again

      Is your exchange showing as affected on this checker?
      Broadband and Talk service updates | Sky Customer Support

      Also, could i ask you to read this post please.

    4. #3
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      Re: Very Slow Broadband Speed Yet again

      me too slow speeds
      Port Status TxPkts RxPkts Collision Pkts Tx b/s Rx b/s Up Time
      WAN PPPoA 10274774 22480411 0 0 0 69:30:35
      LAN Down 0 0 0 0 0 00:00:00
      WLAN Up 61283451 31227393 3 2 3 260:01:39
      Broadband Link Downstream Upstream
      Connection Speed 20657 kbps 1183 kbps
      Line Attenuation 17.0 dB 9.5 dB
      Noise Margin 3.1 dB 8.8 dB


      geting 14meg go down to 2 meg time to time i not see the full speed at all Just signed up to the Broadband and i checker my post it Says it's fine not affected

    5. #4
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      Re: Very Slow Broadband Speed Yet again

      When you say 'time to time' do you mean randomly, or are the slow speeds confined to peak hours, say 5pm - 11pm?

    6. #5
      Steele11's Avatar
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      Re: Very Slow Broadband Speed Yet again

      randomly the speed gymno its but at 8pm very bad the max speed test was 14meg in my old flat was 17meg all day and nght on bt full speed Download on bbc i play full speed but now in the new flat 3 meg on bbciplay

      - - - Updated - - -

    7. #6
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      Re: Very Slow Broadband Speed Yet again

      OK.
      It's unlikely to be the congestion problem some people are having, so it's not related to the first post in this thread.

      As you're using wireless, it could be interference.
      It might be best to start a new thread.

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    9. #7
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      Re: Very Slow Broadband Speed Yet again

      ok Thanks ]

     

     

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