Your forum username:
Do you already have an account?
Forgot your password?
  • Log in or Sign up


    Welcome to Sky User - The Unofficial Support Forum for everything Sky! - Proudly helping over 65k members.


    Advertisement

    Page 1 of 4 123 ... LastLast
    Results 1 to 10 of 32
    Like Tree1Likes

    Started Sky unlimited today, testing period?

    This is a discussion on Started Sky unlimited today, testing period? within the Sky Broadband help forums, part of the Sky Broadband help and support category; My activation date was today, my old broadband died I connected the sky hub and it nicely activated straight away. ...

    1. #1
      Techn's Avatar
      Techn is offline Sky User Member
      Exchange:
      Broadband ISP: Sky Broadband Unlimited
      Router: Sky Hub SR101
      Sky TV: Sky+ box
      Join Date
      Jan 2013
      Posts
      18
      Thanks
      3
      Thanked 0 Times in 0 Posts

      Started Sky unlimited today, testing period?

      My activation date was today, my old broadband died I connected the sky hub and it nicely activated straight away.

      My download is currently listed as 4 meg although i'm expecting atleast double figures here. previous orange was 7meg but they never upgraded my line. I assume my line is now being tested by sky, how long will this last and when do you normally start seeing improvements? It's dropped off a few times already but I was expecting that.

      Also, is there anything I should be doing to excourage a faster connection while they test, like streaming lots of data or playing online games? Theres five of us in the house and a couple gamers so it should get heavy use anyway.

      Here's some stats.
      Line attenuation - 23.5
      Noise margin - 15.3
      Distance from exchange - 863 meters


    2. Advertisement
    3. #2
      Scubbie's Avatar
      Scubbie is offline Sky User Moderator
      Exchange: 02392
      Broadband ISP: Sky Fibre Unlimited
      Router: Sky Q Hub ER110
      Sky TV: Sky+HD box
      Join Date
      Mar 2010
      Location
      Near Portsmouth
      Posts
      27,894
      Thanks
      810
      Thanked 2,194 Times in 2,064 Posts

      Re: Started Sky unlimited today, testing period?

      The DLM software will be collecting figures now and typically after around the 3rd day it will start re-profiling the line.

      Using the tool available on this site, your estimated connection speed looks to be 16-24mb, but based on experience I would guess around 17-19mb.

      SkyUser - Potential ADSL2 Line Speed Checker & Calculator

      It actually helps to see the full connection stats though. Sometimes people are initially connected with ADSL rather than ADSL2+ settings. If this is the case then the Line Attenuation will be lower at the moment than when it gets changed to ADSL2+. Typically you can add 2 or 3 to the Line Attenuation figure.

      Don't worry about what you do on the connection. Just use it as normal in the mean time. Please refrain from frequently power-cycling the Sky Hub though. This will be interpreted as a line fault. DLM normally re-profiles the lines between 1 am and 6 am. This is most often actioned between 2 am and 4 am.

      If you haven't already done so, please do consider fitting a filtered faceplate. The best one of choice currently is the VDSL faceplate.

      BT VDSL/ADSL Premium Faceplate - VDSL I Plate

      I would also suggest that you monitor when people are streaming heavy data as the gamers will moan that they can't get the best ping speeds.

      If you have someone downloading lots of torrents, I would also suggest setting up a separate PC and restrict it's speed when people are playing games. Also restrict the upload speed to around 2/3rds of your max connection speed the rest of the time.

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

    4. The Following User Says Thank You to Scubbie For This Useful Post:

      Techn (30-01-13)

    5. #3
      Techn's Avatar
      Techn is offline Sky User Member
      Exchange:
      Broadband ISP: Sky Broadband Unlimited
      Router: Sky Hub SR101
      Sky TV: Sky+ box
      Join Date
      Jan 2013
      Posts
      18
      Thanks
      3
      Thanked 0 Times in 0 Posts

      Re: Started Sky unlimited today, testing period?

      Thanks again scubbie.

      I've seen the gamer profile mentioned a couple times on these boards, don't think that will effect us that much though, we're not heavy gamers. Also ping seems to be similar to what it was before.

      Our main phone socket actually has a built in splitter face plate so not sure if a prefiltered one would work

      sky go seemed to work well. I tend to stream a lot of sports the extra speed would be welcomed. I look forward to seeing what I'm reprofiled as.

    6. #4
      Scubbie's Avatar
      Scubbie is offline Sky User Moderator
      Exchange: 02392
      Broadband ISP: Sky Fibre Unlimited
      Router: Sky Q Hub ER110
      Sky TV: Sky+HD box
      Join Date
      Mar 2010
      Location
      Near Portsmouth
      Posts
      27,894
      Thanks
      810
      Thanked 2,194 Times in 2,064 Posts

      Re: Started Sky unlimited today, testing period?

      The revision to the DLM software has been very effective and IMHO the Gamer's profile isn't needed as often now. Essentially it lowered the pings but could damaged the connection speeds. The people at Sky won't place you on this profile anyway until the initial DLM process has completed.

      If you socket looks like one of these:



      ...then you have an NTE5 Master Socket. The picture above shows the faceplate removed.

      You should be using a microfilter on every telephone socket if this is your current set up.

      The suggested filtered faceplate fits between this faceplate and the Test Socket on the NTE5 socket. Any extensions are then filtered as well and no longer require the microfilters.

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

    7. #5
      LeeH1978's Avatar
      LeeH1978 is offline Sky User Member
      Exchange: Barrow Upon Humber
      Broadband ISP: Sky Fibre Unlimited
      Router: SR102
      Sky TV: SkyHD box
      Join Date
      Jan 2013
      Posts
      132
      Thanks
      12
      Thanked 4 Times in 4 Posts

      Started Sky unlimited today, testing period?

      Would it be worth upgrading even if I have no extensions? I have my router plugged into the test socket.


      Sent from my iPhone using Tapatalk

    8. #6
      Isitme's Avatar
      Isitme is offline Sky User Moderator
      Exchange: Bannockburn
      Broadband ISP: Sky Fibre Unlimited
      Router: Sky Hub SR102
      Sky TV: Sky+ HD
      Join Date
      Dec 2006
      Location
      Central Scotland
      Posts
      34,131
      Thanks
      64
      Thanked 1,641 Times in 1,602 Posts

      Re: Started Sky unlimited today, testing period?

      Quote Originally Posted by LeeH1978 View Post
      Would it be worth upgrading even if I have no extensions? I have my router plugged into the test socket.


      Sent from my iPhone using Tapatalk
      In a word no. If you have no extensions, apart from cosmetics, there is no point in fitting a filtered plate.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    9. #7
      Scubbie's Avatar
      Scubbie is offline Sky User Moderator
      Exchange: 02392
      Broadband ISP: Sky Fibre Unlimited
      Router: Sky Q Hub ER110
      Sky TV: Sky+HD box
      Join Date
      Mar 2010
      Location
      Near Portsmouth
      Posts
      27,894
      Thanks
      810
      Thanked 2,194 Times in 2,064 Posts

      Re: Started Sky unlimited today, testing period?

      There may be a small improvement, but in practise I wouldn't recommend the use of the Test Socket on a long term basis. It is possible to damage the contacts and this would mean that you would be without broadband until the whole socket was replaced.

      Filtered faceplates are better than most micro-filters. The VDSL filtered faceplate is the best of them and is what is supplied by BTO for Fibre connections.

      Dave from run-IT-direct contributes to many of the threads on this forum. He has commented on several occasions that the VDSL plate has been used his customers have confirmed that they can now connect at better speeds than previously.

      Edit: Ok Tom and I disagree

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

    10. #8
      LeeH1978's Avatar
      LeeH1978 is offline Sky User Member
      Exchange: Barrow Upon Humber
      Broadband ISP: Sky Fibre Unlimited
      Router: SR102
      Sky TV: SkyHD box
      Join Date
      Jan 2013
      Posts
      132
      Thanks
      12
      Thanked 4 Times in 4 Posts

      Started Sky unlimited today, testing period?

      I shall give it a try for a rennet then. Thanks.


      Sent from my iPhone using Tapatalk

    11. #9
      Isitme's Avatar
      Isitme is offline Sky User Moderator
      Exchange: Bannockburn
      Broadband ISP: Sky Fibre Unlimited
      Router: Sky Hub SR102
      Sky TV: Sky+ HD
      Join Date
      Dec 2006
      Location
      Central Scotland
      Posts
      34,131
      Thanks
      64
      Thanked 1,641 Times in 1,602 Posts

      Re: Started Sky unlimited today, testing period?

      There may be a small improvement, but in practise I wouldn't recommend the use of the Test Socket on a long term basis.
      I agree, but unless the faceplate is faulty, without extensions, there should be no difference between it and the Test socket. eg, There is no need to use the Test socket on a permanent basis.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    12. #10
      Techn's Avatar
      Techn is offline Sky User Member
      Exchange:
      Broadband ISP: Sky Broadband Unlimited
      Router: Sky Hub SR101
      Sky TV: Sky+ box
      Join Date
      Jan 2013
      Posts
      18
      Thanks
      3
      Thanked 0 Times in 0 Posts

      Re: Started Sky unlimited today, testing period?

      my main socket has two phone input into it and was fitted by a friend over the road who works for BT so god knows whats in it lol. its always been alright though.

      as for microfilters, i'm slowly building up cupboards full of them, plenty to go around

     

     
    Page 1 of 4 123 ... LastLast

    Tags for this Thread

    Posting Permissions

    • You may not post new threads
    • You may not post replies
    • You may not post attachments
    • You may not edit your posts
    •  
    SkyUser - Copyright © 2006-2017. SatDish and NewsreadeR | SkyUser is in no way affiliated with Sky Broadband / BSkyB
    RIPA NOTICE: NO CONSENT IS GIVEN FOR INTERCEPTION OF PAGE TRANSMISSION