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    Congested exchange list.

    This is a discussion on Congested exchange list. within the Sky Broadband help forums, part of the Sky Broadband help and support category; Here's the list of the congested exchanges and the expected resolution dates. For the latest data please check skys service ...

    1. #1
      dragon2611's Avatar
      dragon2611 is offline Sky User Member
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      Congested exchange list.

      Here's the list of the congested exchanges and the expected resolution dates.

      For the latest data please check skys service checker at.

      http://servicestatus.sky.com/serviceupdates


      MARLBOROUGH
      Exchange affected
      Mid February


      WINKFIELD ROW
      Exchange affected
      Late February


      BRISTOL REDCLIFFE
      Exchange affected
      Mid February


      BRISTOL WEST
      Exchange affected
      Mid February


      ISLEWORTH
      Exchange affected
      Early February


      PORTHCAWL
      Exchange affected
      Early February


      SHOREDITCH
      Exchange affected
      Early February


      KENFIG HILL
      Exchange affected
      Early February


      BARKING
      Exchange affected
      Late February


      CHIPPING SODBURY
      Exchange affected
      Mid February


      DAGENHAM
      Exchange affected
      Early February


      ABERKENFIG
      Exchange affected
      Early February


      SOUTH HARROW
      Exchange affected
      Early February


      ROMFORD
      Exchange affected
      Late February


      MALMESBURY
      Exchange affected
      Mid February


      PORT TALBOT
      Exchange affected
      Early February


      TOTTENHAM
      Exchange affected
      Late February


      MAESTEG
      Exchange affected
      Early February


      HIGHWORTH
      Exchange affected
      Mid February


      NORTH WEALD
      Exchange affected
      Mid February


      HARLOW
      Exchange affected
      Mid February


      BROOMFIELD
      Exchange affected
      Early February


      HARLOW
      Exchange affected
      Mid February


      CLACTON-ON-SEA
      Exchange affected
      Early February


      ST.OSYTH
      Exchange affected
      Early February


      FRINTON- ON-SEA
      Exchange affected
      Early February


      FELSTED
      Exchange affected
      Early February


      BISHOPS STORTFORD
      Exchange affected
      Mid February


      HARWICH
      Exchange affected
      Early February


      NEWPORT, ESSEX
      Exchange affected
      Mid February


      SAFFRON WALDEN
      Exchange affected
      Mid February


      WOODBRIDGE
      Exchange affected
      Early February


      STOWMARKET
      Exchange affected
      Early February


      SAXMUNDHAM
      Exchange affected
      Early February


      ELMSWELL
      Exchange affected
      Early February


      NEWMARKET
      Exchange affected
      Mid February


      BURY ST. EDMONDS
      Exchange affected
      Early February


      PAKENHAM
      Exchange affected
      Early February


      KENTFORD
      Exchange affected
      Mid February


      STANTON, SUFFOLK
      Exchange affected
      Early February


      MILDENHALL
      Exchange affected
      Mid February


      SOMERSHAM
      Exchange affected
      Early February


      LAKENHEATH
      Exchange affected
      Mid February


      ROTHWELL, NORTHAMPTONSHIRE
      Exchange affected
      Late February


      BRANDON
      Exchange affected
      Mid February


      NUNEATON
      Exchange affected
      Mid February


      CHAPEL END
      Exchange affected
      Mid February


      HINCKLEY
      Exchange affected
      Mid February


      MONTFORT
      Exchange affected
      Early February


      ST. BARNABAS
      Exchange affected
      Mid February


      OAKHAM
      Exchange affected
      Late January


      PENKRIDGE
      Exchange affected
      Mid February


      OVERSEAL
      Exchange affected
      Mid February


      ASHBY-DE-LA-ZOUCH
      Exchange affected
      Mid February


      SWADLINCOTE
      Exchange affected
      Mid February


      RUSKINGTON
      Exchange affected
      Early February


      TIBSHELF
      Exchange affected
      Mid February


      WOODHALL SPA
      Exchange affected
      Early February


      EPWORTH
      Exchange affected
      Mid February


      SKELMERSDALE
      Exchange affected
      Late February


      BURY, GREATER MANCHESTER
      Exchange affected
      Early February


      SNAITH
      Exchange affected
      Late February


      GOOLE
      Exchange affected
      Late February


      NORTH CAVE
      Exchange affected
      Late February


      HUNSLET
      Exchange affected
      Early February


      SELBY
      Exchange affected
      Late February


      CREWKERNE
      Exchange affected
      Mid February


      MARKET WEIGHTON
      Exchange affected
      Mid February


      GARSTANG
      Exchange affected
      Mid February


      STEETON
      Exchange affected
      Late February


      WOOLSTON
      Exchange affected
      Early February


      NEWCASTLE
      Exchange affected
      Mid February


      MILLOM
      Exchange affected
      Late January


      NEWCASTLE
      Exchange affected
      Mid February


      KEADY
      Exchange affected
      Mid February


      CASTLEWELLAN
      Exchange affected
      Mid February


      ENNISKILLEN
      Exchange affected
      Mid February


      CARRYDUFF
      Exchange affected
      Late February


      CRUMLIN
      Exchange affected
      Late February


      HOLYWOOD
      Exchange affected
      Mid February


      MEADOWFIELD
      Exchange affected
      Early February


      BEAMISH
      Exchange affected
      Late February


      AMBLE
      Exchange affected
      Late February


      IRVINE
      Exchange affected
      Mid February


      STANECASTLE
      Exchange affected
      Mid February


      LESMAHAGOW
      Exchange affected
      Mid February


      WEMYSS BAY
      Exchange affected
      Late February


      EDINBURGH COLINTON
      Exchange affected
      Late February


      HADDINGTON
      Exchange affected
      Early February


      CARDENDEN
      Exchange affected
      Mid February


      BUCKHAVEN
      Exchange affected
      Mid February


      GLENROTHES NORTH
      Exchange affected
      Mid February


      KENNOWAY
      Exchange affected
      Mid February


      KINROSS
      Exchange affected
      Mid February


      CARNOUSTIE
      Exchange affected
      Early February


      ABERDEEN DENBURN
      Exchange affected
      Mid February


      WARMINSTER
      Exchange affected
      Mid February


      WESTBURY
      Exchange affected
      Mid February


      TROWBRIDGE
      Exchange affected
      Mid February


      BANWELL
      Exchange affected
      Mid February


      ESHER
      Exchange affected
      Late January

    2. The Following 4 Users Say Thank You to dragon2611 For This Useful Post:

      James_Mitchell (24-01-13),Mark O (26-01-13),Scubbie (24-01-13),speedyrite (24-01-13)


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    4. #2
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      Nice one dragon2611 !
      ++ speedyrite ... powered by Sky Broadband since 2007 ++

    5. #3
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      Re: Congested exchange list.

      Thank you for this.

      It is worth pointing out that these may be the current acknowledged exchanges. There may be others affected and it would be useful to collect supporting information to show whether an exchange is affected or not.

      For anyone reading this, if you think that you are affected and your exchange isn't on the list above or on Sky's updated list on their site, please can you do the following:

      Collect a sample of speed tests before, during and after the issue over a few days.

      Also collect a sample of ping results (use the ping command and ping the BBC website). Again these should be before, during and after the period of you being affected.

      Whilst this might be obvious to some people, please do ensure that any tests are done when you are not busy using the connection for other things, such as streaming video, downloads and torrents.

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

    6. The Following User Says Thank You to Scubbie For This Useful Post:

      speedyrite (24-01-13)

    7. #4
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      Re: Congested exchange list.

      Yep, as expected I see my exchange on the list.

      I've been having issues since early December and was posting a lot on here about speed drops in the evening, I actually thought I was being capped by Sky for watching too much Netflix!

    8. #5
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      Re: Congested exchange list.

      Ahh man, the date has changed from January to early February.... To be expected though i guess due to all the white stuff falling from the sky

      Get your thermals and snow boots on BT Openreach Engineeers and fix my exchange!! lol

    9. #6
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      Re: Congested exchange list.

      They'll need some pickaxes too as the ground is frozen too I expect.

      Better still, the Sun is out where I am, could you send them this way until things have returned to normal please?

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

    10. #7
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      Re: Congested exchange list.

      MY exchange isn't on the list, been suffering since mid december aswell although I think more capacity was added to my exchange on thursday.
      Wednesday night was perhaps the worst night I suffered, ping passed 1000, every other ping was timing out and I just gave up and watched some TV.
      Thurs peak time and friday were grand, best its been in over a month and today ping has been pretty much rock solid, will see how it goes tomorrow night aswell before I give the all clear.

      It is massively more stable and usable for gaming.
      gymno likes this.

    11. #8
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      Re: Congested exchange list.

      I'm assuming you've tried the postcode checker:
      Broadband and Talk service updates | Sky Customer Support

      Are you anywhere near a known affected exchange?

      Reason i ask is that i suffered congestion problems last summer & nothing was showing up on the checker.
      After sky looked in to it, a network guy phoned to say they were already aware of the problem, just not that it was affecting my exchange.
      He then went on to explain that mine was the last in a line of 3 exchanges (he described them as "not actual exchanges, just buildings with exchange type equipment in" - whatever that means) & that the necessary upgrades had been done to 'the middle one' & everything should be fine in approx 2 weeks, which it was.

      One point, is that within a few days of sky officially acknowledging the issue, the postcode checker updated to show 'exchange affected'.

      Another, is that on the very day that the new equipment went live & all my problems were over, the checker updated again to show 'exchange unaffected'.

      Had i known about this 'daisy chaining' of exchanges thing at the time, i'd have used some postcodes from neighbouring areas on the checker & perhaps identified the problem sooner...

    12. #9
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      Re: Congested exchange list.

      I have been asked to feed back any information regarding those who may have been affected by this but whose exchanges are not on the current list. Please double check that you exchange hasn't been added first please as the list has been updated in the app on the Sky site. The link is at the top of the 1st post in this thread.

      I am looking to show confirmed drops in speed during specific times of day (i.e. when the backhaul is busy), and normal speeds before and after.

      I will also need to know your telephone Exchanges code. Please refer to the website SamKnows for this (Link below) if you do not already know.

      SamKnows - Telephone Exchange Search

      Thank you.

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

    13. #10
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      Re: Congested exchange list.

      Hey Scubbie,

      I've not been on here for a while but see you guys are still doing a great job.

      For info, I have been suffering awful peak period speeds since November and Sky have finally admitted it's a congestion issue.

      My exchange is Healing, code SLHLG and it's not on the list.

      Link to some of my stats etc on the Sky forum to save me posting again on here.
      Sky Help Forum - Speed drop during peak periods - Help & Support from the Official Sky Forum

      I have been informed via CST that the Network Team are looking to resolve between end of Feb and early May - March is favourite apparently.

      Regards.
      Scubbie likes this.

     

     
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