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    Firmware 6.14.2a4N_UNI causing ADSL drop outs?

    This is a discussion on Firmware 6.14.2a4N_UNI causing ADSL drop outs? within the Sky Broadband help forums, part of the Sky Broadband help and support category; I too am having problems with this firmware, since it dropped onto my router this week, I have had many ...

    1. #21
      stretchy's Avatar
      stretchy is offline Sky User Member
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      Re: Firmware 6.14.2a4N_UNI causing ADSL drop outs?

      I too am having problems with this firmware, since it dropped onto my router this week, I have had many times when on demand wasn't available due to no connection with router, DLM has been triggered and if downloading torrent via vpn I get max 5 mins before router drops out. Can we rollback firmware to previous version?


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    3. #22
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      Re: Firmware 6.14.2a4N_UNI causing ADSL drop outs?

      Just swapped back to my previous dlink router, now all problems dissappeared, personally I think its a firmware issue.
      Scubbie likes this.

    4. #23
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      Re: Firmware 6.14.2a4N_UNI causing ADSL drop outs?

      I have just performed a search using just the version number over on the Sky forums. There are quite a few threads complaining of the same issues. Below is a thread which may be of interest, but please search the forums using the firmware version as well:

      Sky Help Forum - To Sky on Behalf of Everyone Experiencing Dropped ... - Help & Support from the Official Sky Forum

      Edit: No promises, but I have raised this over on the Sky forums. I posted there on Tuesday and have had no response. I've posted a 2nd post to raise it a little more. It has been a few months since 6.14.1a4N_UNI was released, so I can't say how long it will be before a fix is found.
      Last edited by Scubbie; 26-01-13 at 09:22 PM.

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

    5. #24
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      Re: Firmware 6.14.2a4N_UNI causing ADSL drop outs?

      Decided to take the plunge and set my 2504n back to original firmware as I couldn't take the disconnections any more since my router received the updated firmware at the start of the week... over 24 hours now since this was performed and so far the issue seems to have disappeared... suggests to me that it has to be a firmware issue of some sort...

    6. #25
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      Re: Firmware 6.14.2a4N_UNI causing ADSL drop outs?

      i have done it to and myy BB is more stable now

    7. #26
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      Re: Firmware 6.14.2a4N_UNI causing ADSL drop outs?

      Quote Originally Posted by karpof View Post
      i have done it to and myy BB is more stable now
      Likewise all ok after recovery tool used to rollback firmware, worried sky will send update again though can it be blocked?

    8. #27
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      Re: Firmware 6.14.2a4N_UNI causing ADSL drop outs?

      I am not certain but if you can instal the custom firmware here Custom Sky V2.8 Firmware for Sky V3 Sagem F@ST 2504 router you can disable the automatic update function. Might be worth investigating.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    9. #28
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      Re: Firmware 6.14.2a4N_UNI causing ADSL drop outs?

      how do you downgrade the firmware on the sagem router

    10. #29
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      Re: Firmware 6.14.2a4N_UNI causing ADSL drop outs?

      There is a tool on the CD supplied with your router to recover the firmware. If you can't find it there, search the Sky website for the 'router recovery tool'.

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

    11. #30
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      Re: Firmware 6.14.2a4N_UNI causing ADSL drop outs?


    12. The Following User Says Thank You to Spitfire For This Useful Post:

      Scubbie (27-01-13)

     

     
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