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    BroadBand dropping out

    This is a discussion on BroadBand dropping out within the Sky Broadband help forums, part of the Sky Broadband help and support category; I have the sky unlimited broadband but over the last few days the broadband its cutting in and out like ...

    1. #1
      ryanbowden's Avatar
      ryanbowden is offline Sky User Member
      Exchange: SLRU
      Broadband ISP: Sky Broadband Unlimited
      Router: Sagem F@ST 2504n
      Sky TV: Sky Basic
      Join Date
      Jan 2013
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      BroadBand dropping out

      I have the sky unlimited broadband but over the last few days the broadband its cutting in and out like a yo-yo. EVery 30-15 mins or so and it become a joke. I am noticing a lot of people are having the same issues.
      System Details
      Manufacturer Sagemcom
      Model Number F@ST2504n
      Firmware Version 6.14.2a4N_UNI

      Logs


      Jan 1 00:00:33 (none) user.crit kernel: Line 0: ADSL G.992 channel analysis
      Jan 1 00:00:38 (none) user.crit kernel: Line 0: ADSL G.992 message exchange
      Jan 1 00:00:38 (none) user.crit kernel: Line 0: ADSL link up, Bearer 0, us=989, ds=12951
      Jan 1 00:00:46 (none) daemon.crit udhcpc: Received valid DHCP lease of 176.24.172.248 from server, lease time 3655 , Connection UP.
      Jan 1 00:01:23 (none) user.alert kernel: Intrusion -> IN=atm0 OUT= MAC=7c:03:4c:b5:4a:1d:18:80:f5:f2:d8:af:08:00 SRC=109.122.85.21 DST=176.24.172.248 LEN=48 TOS=0x00 PREC=0x00 TTL=118 ID=57504 DF PROTO=TCP SPT=3589 DPT=80 WINDOW=65535 RES=0x00 SYN URGP=0 MARK=0x8000000
      Jan 1 00:01:23 (none) user.alert kernel: Intrusion -> IN=atm0 OUT= MAC=7c:03:4c:b5:4a:1d:18:80:f5:f2:d8:af:08:00 SRC=2.111.192.248 DST=176.24.172.248 LEN=48 TOS=0x00 PREC=0x00 TTL=121 ID=20485 DF PROTO=TCP SPT=63787 DPT=443 WINDOW=8192 RES=0x00 SYN URGP=0 MARK=0x8000000
      Jan 1 00:01:26 (none) user.alert kernel: Intrusion -> IN=atm0 OUT= MAC=7c:03:4c:b5:4a:1d:18:80:f5:f2:d8:af:08:00 SRC=109.122.85.21 DST=176.24.172.248 LEN=48 TOS=0x00 PREC=0x00 TTL=118 ID=57529 DF PROTO=TCP SPT=3589 DPT=80 WINDOW=65535 RES=0x00 SYN URGP=0 MARK=0x8000000
      Jan 1 00:01:26 (none) user.alert kernel: Intrusion -> IN=atm0 OUT= MAC=7c:03:4c:b5:4a:1d:18:80:f5:f2:d8:af:08:00 SRC=2.111.192.248 DST=176.24.172.248 LEN=48 TOS=0x00 PREC=0x00 TTL=121 ID=20497 DF PROTO=TCP SPT=63787 DPT=443 WINDOW=8192 RES=0x00 SYN URGP=0 MARK=0x8000000
      Jan 1 00:01:32 (none) user.alert kernel: Intrusion -> IN=atm0 OUT= MAC=7c:03:4c:b5:4a:1d:18:80:f5:f2:d8:af:08:00 SRC=109.122.85.21 DST=176.24.172.248 LEN=48 TOS=0x00 PREC=0x00 TTL=118 ID=57586 DF PROTO=TCP SPT=3589 DPT=80 WINDOW=65535 RES=0x00 SYN URGP=0 MARK=0x8000000
      Jan 1 00:02:11 (none) user.crit kernel: Line 0: ADSL link down
      Jan 1 00:02:11 (none) user.crit kernel: Line 0: xDSL G.994 training
      Jan 1 00:02:27 (none) user.crit kernel: Line 0: ADSL G.992 started
      Jan 1 00:02:31 (none) user.crit kernel: Line 0: ADSL G.992 channel analysis
      Jan 1 00:02:36 (none) user.crit kernel: Line 0: ADSL G.992 message exchange
      Jan 1 00:02:36 (none) user.crit kernel: Line 0: ADSL link up, Bearer 0, us=993, ds=12958
      Jan 1 00:02:45 (none) daemon.crit udhcpc: Received valid DHCP lease of 176.24.172.248 from server, lease time 3656 , Connection UP.
      Jan 1 00:03:01 (none) user.alert kernel: Intrusion -> IN=atm0 OUT= MAC=7c:03:4c:b5:4a:1d:18:80:f5:f2:d8:af:08:00 SRC=85.247.23.121 DST=176.24.172.248 LEN=48 TOS=0x00 PREC=0x00 TTL=120 ID=2235 DF PROTO=TCP SPT=53045 DPT=443 WINDOW=65535 RES=0x00 SYN URGP=0 MARK=0x8000000
      Jan 1 00:03:01 (none) user.alert kernel: Intrusion -> IN=atm0 OUT= MAC=7c:03:4c:b5:4a:1d:18:80:f5:f2:d8:af:08:00 SRC=186.241.118.75 DST=176.24.172.248 LEN=52 TOS=0x00 PREC=0x00 TTL=119 ID=23490 DF PROTO=TCP SPT=26744 DPT=80 WINDOW=8192 RES=0x00 SYN URGP=0 MARK=0x8000000
      Jan 1 00:03:04 (none) user.alert kernel: Intrusion -> IN=atm0 OUT= MAC=7c:03:4c:b5:4a:1d:18:80:f5:f2:d8:af:08:00 SRC=85.247.23.121 DST=176.24.172.248 LEN=48 TOS=0x00 PREC=0x00 TTL=120 ID=2241 DF PROTO=TCP SPT=53045 DPT=443 WINDOW=65535 RES=0x00 SYN URGP=0 MARK=0x8000000
      Jan 1 00:03:04 (none) user.alert kernel: Intrusion -> IN=atm0 OUT= MAC=7c:03:4c:b5:4a:1d:18:80:f5:f2:d8:af:08:00 SRC=186.241.118.75 DST=176.24.172.248 LEN=52 TOS=0x00 PREC=0x00 TTL=119 ID=23652 DF PROTO=TCP SPT=26744 DPT=80 WINDOW=8192 RES=0x00 SYN URGP=0 MARK=0x8000000
      Jan 1 00:03:05 (none) user.alert kernel: Intrusion -> IN=atm0 OUT= MAC=7c:03:4c:b5:4a:1d:18:80:f5:f2:d8:af:08:00 SRC=89.168.101.155 DST=176.24.172.248 LEN=48 TOS=0x00 PREC=0x00 TTL=118 ID=49555 DF PROTO=TCP SPT=4839 DPT=24019 WINDOW=16384 RES=0x00 SYN URGP=0 MARK=0x8000000
      Jan 20 20:13:25 (none) user.alert kernel: Intrusion -> IN=atm0 OUT= MAC=7c:03:4c:b5:4a:1d:18:80:f5:f2:d8:af:08:00 SRC=91.154.203.97 DST=176.24.172.248 LEN=48 TOS=0x00 PREC=0x00 TTL=117 ID=9776 DF PROTO=TCP SPT=54330 DPT=24019 WINDOW=8192 RES=0x00 SYN URGP=0 MARK=0x8000000
      Jan 20 20:15:11 (none) user.crit kernel: Line 0: ADSL link down
      Jan 20 20:15:11 (none) user.crit kernel: Line 0: xDSL G.994 training
      Jan 20 20:15:27 (none) user.crit kernel: Line 0: ADSL G.992 started
      Jan 20 20:15:31 (none) user.crit kernel: Line 0: ADSL G.992 channel analysis
      Jan 20 20:15:36 (none) user.crit kernel: Line 0: ADSL G.992 message exchange
      Jan 20 20:15:36 (none) user.crit kernel: Line 0: ADSL link up, Bearer 0, us=989, ds=13061
      Jan 20 20:15:39 (none) daemon.crit udhcpc: Received valid DHCP lease of 176.24.172.248 from server, lease time 3618 , Connection UP.
      Jan 20 20:17:21 (none) user.crit kernel: Line 0: ADSL link down
      Jan 20 20:17:23 (none) user.crit kernel: Line 0: xDSL G.994 training
      Jan 20 20:17:39 (none) user.crit kernel: Line 0: ADSL G.992 started
      Jan 20 20:17:43 (none) user.crit kernel: Line 0: ADSL G.992 channel analysis
      Jan 20 20:17:47 (none) user.crit kernel: Line 0: ADSL G.992 message exchange
      Jan 20 20:17:48 (none) user.crit kernel: Line 0: ADSL link up, Bearer 0, us=1000, ds=13009
      Jan 20 20:17:54 (none) daemon.crit udhcpc: Received valid DHCP lease of 176.24.172.248 from server, lease time 3564 , Connection UP.
      Jan 20 20:22:18 (none) user.alert kernel: Intrusion -> IN=atm0 OUT= MAC=7c:03:4c:b5:4a:1d:18:80:f5:f2:d8:af:08:00 SRC=142.54.187.58 DST=176.24.172.248 LEN=48 TOS=0x00 PREC=0x00 TTL=117 ID=6405 DF PROTO=TCP SPT=4498 DPT=445 WINDOW=65535 RES=0x00 SYN URGP=0 MARK=0x8000000
      Jan 20 20:22:21 (none) user.alert kernel: Intrusion -> IN=atm0 OUT= MAC=7c:03:4c:b5:4a:1d:18:80:f5:f2:d8:af:08:00 SRC=142.54.187.58 DST=176.24.172.248 LEN=48 TOS=0x00 PREC=0x00 TTL=117 ID=8421 DF PROTO=TCP SPT=4498 DPT=445 WINDOW=65535 RES=0x00 SYN URGP=0 MARK=0x8000000
      Jan 20 20:26:14 (none) user.alert kernel: Intrusion -> IN=atm0 OUT= MAC=7c:03:4c:b5:4a:1d:18:80:f5:f2:d8:af:08:00 SRC=92.114.50.234 DST=176.24.172.248 LEN=48 TOS=0x00 PREC=0x00 TTL=113 ID=26116 DF PROTO=TCP SPT=49940 DPT=80 WINDOW=8192 RES=0x00 SYN URGP=0 MARK=0x8000000
      Jan 20 20:26:14 (none) user.alert kernel: Intrusion -> IN=atm0 OUT= MAC=7c:03:4c:b5:4a:1d:18:80:f5:f2:d8:af:08:00 SRC=178.160.193.91 DST=176.24.172.248 LEN=48 TOS=0x00 PREC=0x00 TTL=114 ID=4456 DF PROTO=TCP SPT=62579 DPT=443 WINDOW=8192 RES=0x00 SYN URGP=0 MARK=0x8000000
      Jan 20 20:26:14 (none) user.alert kernel: Intrusion -> IN=atm0 OUT= MAC=7c:03:4c:b5:4a:1d:18:80:f5:f2:d8:af:08:00 SRC=82.102.236.217 DST=176.24.172.248 LEN=52 TOS=0x00 PREC=0x00 TTL=113 ID=16356 DF PROTO=TCP SPT=65392 DPT=38914 WINDOW=8192 RES=0x00 SYN URGP=0 MARK=0x8000000
      Jan 20 20:35:19 (none) user.alert kernel: Intrusion -> IN=atm0 OUT= MAC=7c:03:4c:b5:4a:1d:18:80:f5:f2:d8:af:08:00 SRC=90.217.81.114 DST=176.24.172.248 LEN=64 TOS=0x00 PREC=0x00 TTL=58 ID=31302 DF PROTO=TCP SPT=51183 DPT=24019 WINDOW=65535 RES=0x00 SYN URGP=0 MARK=0x8000000
      Jan 20 20:40:07 (none) user.crit kernel: Line 0: ADSL link down
      Jan 20 20:40:09 (none) user.crit kernel: Line 0: xDSL G.994 training
      Jan 20 20:40:24 (none) user.crit kernel: Line 0: ADSL G.992 started
      Jan 20 20:40:29 (none) user.crit kernel: Line 0: ADSL G.992 channel analysis
      Jan 20 20:40:33 (none) user.crit kernel: Line 0: ADSL G.992 message exchange
      Jan 20 20:40:34 (none) user.crit kernel: Line 0: ADSL link up, Bearer 0, us=989, ds=12943
      Jan 20 20:40:40 (none) daemon.crit udhcpc: Received valid DHCP lease of 176.24.172.248 from server, lease time 3642 , Connection UP.
      Jan 20 20:41:13 (none) user.crit kernel: Line 0: ADSL link down
      Jan 20 20:41:15 (none) user.crit kernel: Line 0: xDSL G.994 training
      Jan 20 20:41:31 (none) user.crit kernel: Line 0: ADSL G.992 started
      Jan 20 20:41:35 (none) user.crit kernel: Line 0: ADSL G.992 channel analysis
      Jan 20 20:41:39 (none) user.crit kernel: Line 0: ADSL G.992 message exchange
      Jan 20 20:41:40 (none) user.crit kernel: Line 0: ADSL link up, Bearer 0, us=996, ds=12910
      Jan 20 20:41:53 (none) daemon.crit udhcpc: Received valid DHCP lease of 176.24.172.248 from server, lease time 3619 , Connection UP.
      Jan 20 20:47:14 (none) user.crit kernel: Line 0: ADSL link down
      Jan 20 20:47:16 (none) user.crit kernel: Line 0: xDSL G.994 training
      Jan 20 20:47:31 (none) user.crit kernel: Line 0: ADSL G.992 started
      Jan 20 20:47:36 (none) user.crit kernel: Line 0: ADSL G.992 channel analysis
      Jan 20 20:47:40 (none) user.crit kernel: Line 0: ADSL G.992 message exchange
      Jan 20 20:47:41 (none) user.crit kernel: Line 0: ADSL link up, Bearer 0, us=996, ds=12823
      Jan 20 20:47:53 (none) daemon.crit udhcpc: Received valid DHCP lease of 176.24.172.248 from server, lease time 3652 , Connection UP.
      Jan 20 20:48:26 (none) user.crit kernel: Line 0: ADSL link down
      Jan 20 20:48:28 (none) user.crit kernel: Line 0: xDSL G.994 training
      Jan 20 20:48:43 (none) user.crit kernel: Line 0: ADSL G.992 started
      Jan 20 20:48:48 (none) user.crit kernel: Line 0: ADSL G.992 channel analysis
      Jan 20 20:48:52 (none) user.crit kernel: Line 0: ADSL G.992 message exchange
      Jan 20 20:48:52 (none) user.crit kernel: Line 0: ADSL link up, Bearer 0, us=993, ds=12980
      Jan 20 20:49:09 (none) daemon.crit udhcpc: Received valid DHCP lease of 176.24.172.248 from server, lease time 3575 , Connection UP.
      Jan 20 20:52:00 (none) user.alert kernel: Intrusion -> IN=atm0 OUT= MAC=7c:03:4c:b5:4a:1d:18:80:f5:f2:d8:af:08:00 SRC=123.150.165.231 DST=176.24.172.248 LEN=48 TOS=0x00 PREC=0x00 TTL=103 ID=43811 PROTO=TCP SPT=47478 DPT=80 WINDOW=65535 RES=0x00 SYN URGP=0 MARK=0x8000000



      What can I do to fix this?


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    3. #2
      terry_gardener's Avatar
      terry_gardener is offline Sky User Member
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      Re: BroadBand dropping out

      i have been getting the problem for the past 2 weeks it is really annoying.

    4. #3
      mattan's Avatar
      mattan is offline Sky User Member
      Exchange: SSSWN
      Broadband ISP: Sky Fibre Unlimited
      Router: Sky Hub SR101
      Sky TV: Sky+HD box
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      Re: BroadBand dropping out

      It does seem to be related to the firmware upgrade, or it's a spooky coincidence.

     

     

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