Your forum username:
Do you already have an account?
Forgot your password?
  • Log in or Sign up


    Welcome to Sky User - The Unofficial Support Forum for everything Sky! - Proudly helping over 65k members.


    Advertisement

    Results 1 to 2 of 2

    Modem help

    This is a discussion on Modem help within the Sky Broadband help forums, part of the Sky Broadband help and support category; Was playing online on my ps3 and suddenly the connection went and the power and @ lights was flashing amber ...

    1. #1
      Milzy91's Avatar
      Milzy91 is offline Sky User Member
      Exchange:
      Broadband ISP: Sky Broadband Unlimited
      Router: Sagem F@ST 2504n
      Sky TV: Sky Basic
      Join Date
      Jan 2013
      Posts
      1
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Exclamation Modem help

      Was playing online on my ps3 and suddenly the connection went and the power and @ lights was flashing amber one after another repeatedly.

      switched the power off and tried and again and also tried resetting but nothing seems to happen. Now when switched on the power light is only lit green and nothing happens. Help


    2. Advertisement
    3. #2
      Scubbie's Avatar
      Scubbie is offline Sky User Moderator
      Exchange: 02392
      Broadband ISP: Sky Fibre Unlimited
      Router: Sky Q Hub ER110
      Sky TV: Sky+HD box
      Join Date
      Mar 2010
      Location
      Near Portsmouth
      Posts
      27,893
      Thanks
      810
      Thanked 2,194 Times in 2,064 Posts

      Re: Modem help

      Just a couple of quick questions to start you off with.

      There are some reports of Sky Broadband issues in different parts of the country. Could you check that yours isn't one of those affected please?

      Sky Service Status

      As for you actual connection at home, could you describe how your router is connected to the telephone line? Include details about any extensions in use, whether you are using the Master socket and any microfilters or a filtered faceplate and if you are using the ADSL lead supplied with the router or another lead.

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

     

     

    Tags for this Thread

    Posting Permissions

    • You may not post new threads
    • You may not post replies
    • You may not post attachments
    • You may not edit your posts
    •  
    SkyUser - Copyright © 2006-2017. SatDish and NewsreadeR | SkyUser is in no way affiliated with Sky Broadband / BSkyB
    RIPA NOTICE: NO CONSENT IS GIVEN FOR INTERCEPTION OF PAGE TRANSMISSION