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    How do I increase my connection speed?

    This is a discussion on How do I increase my connection speed? within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hi All, I have recently switched to Sky Broadband unlilmited from O2. Whilst on O2 i was getting around 7mbps ...

    1. #1
      ap35's Avatar
      ap35 is offline Sky User Member
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      Question How do I increase my connection speed?

      Hi All,

      I have recently switched to Sky Broadband unlilmited from O2. Whilst on O2 i was getting around 7mbps download speeds, and this ties in with my disctance to the exchange.
      I switched to Sky on the 18th of Dec, when running any speed test the speed gets to 3.5mbps and stays there, it hardly fluctuates which makes it seem like it is limited electronically rather than physically.
      My router shows stats of Downstream Connection Speed 4096, Line Attenuation 43.5 and Noise Margin 8.9.
      If I put this data into The ADSL and ADSL2+ Line Capability Estimator then based on the Line Attenuation and Noise Margin I should be able to get 7.6mbps ... like I did with O2.
      Any idea how I can get a faster rate, the Sky hub seems to me to be negotating too low Connection Speed with the exchange.

      Thanks


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    3. #2
      Isitme's Avatar
      Isitme is offline Sky User Moderator
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      Re: How do I increase my connection speed?

      Take your router stats and post them - How to get your Sky Router statistics

      Check that all phone sockets in use have a filter plugged into the socket first, before any other device.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    4. #3
      ap35's Avatar
      ap35 is offline Sky User Member
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      Re: How do I increase my connection speed?

      Quote Originally Posted by Isitme View Post
      Take your router stats and post them - How to get your Sky Router statistics

      Check that all phone sockets in use have a filter plugged into the socket first, before any other device.

      All phone sockets in the house have ADSL filters attached.

      Here are the stats ... really looks like its underusing the line capacity ...
      Port Status TxPkts RxPkts Collision Pkts Tx b/s Rx b/s Up Time
      WAN PPPoA 1134308 1488235 0 0 0 21:58:46
      LAN Up 222647 82199 0 0 0 23:49:02
      WLAN Up 2080773 1614961 0 2 2 23:49:02
      Broadband Link Downstream Upstream
      Connection Speed 4092 kbps 796 kbps
      Line Attenuation 43.5 dB 24.5 dB
      Noise Margin 10.1 dB 14.14 dB

      Also this is what my broadband account says:

      Your Connection Details

      We constantly monitor your line to make sure it has been set to support the fastest speed possible whilst maintaining a stable connection.

      Line connection testing completed on 24/12/2012, resulting in the following settings:

      Download speed setting
      Your connection has been set to a download speed of up to 4.1Mbps .

      Upload speed setting
      Your connection has been set to an upload speed of up to 0.8Mbps .

    5. #4
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      Re: How do I increase my connection speed?

      You should get speed of 6Mb-9Mb with those stats. You may find your noise margin drops down to 6db if the line is stable and this will increase your connection speed. Are you plugged in to the master socket and do you use a filtered faceplate as this could certainly help with your connection speed.

      You could phone Sky and ask them to run DLM again. What was your estimated speed when you ordered the broadband?

     

     

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