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    Cannot connect tplink router

    This is a discussion on Cannot connect tplink router within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hi guys The tplink shows that there is a download/upload stream but it hasn't been given ip or dns addresses. ...

    1. #1
      guadacorte's Avatar
      guadacorte is offline Sky User Member
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      Cannot connect tplink router

      Hi guys
      The tplink shows that there is a download/upload stream but it hasn't been given ip or dns addresses.
      I'm sure the username and password are correct as I extracted the from the sagem backup file
      Could it be the mtu value as the sagem was set at 1500 but the tplink wont go above 1492.
      Any ideas?
      Thanks


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    3. #2
      Isitme's Avatar
      Isitme is offline Sky User Moderator
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      Re: Cannot connect tplink router

      I'm sure the username and password are correct as I extracted the from the sagem backup file
      Check the password here - Sky router password generator

      It is unlikely to be the MTU value, as long as it is below 1500. I find 1458 works best on mine.

      Check if your Sagem is connecting using MER or PPPoA.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    4. #3
      guadacorte's Avatar
      guadacorte is offline Sky User Member
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      Re: Cannot connect tplink router

      Quote Originally Posted by Isitme View Post
      Check the password here - Sky router password generator

      It is unlikely to be the MTU value, as long as it is below 1500. I find 1458 works best on mine.

      Check if your Sagem is connecting using MER or PPPoA.
      Thanks. Although the password generated on that link is different to the one in the backup file I tried it anyway
      And it works!

    5. #4
      Isitme's Avatar
      Isitme is offline Sky User Moderator
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      Re: Cannot connect tplink router

      Quote Originally Posted by guadacorte View Post
      Thanks. Although the password generated on that link is different to the one in the backup file I tried it anyway
      And it works!
      That means it was the correct one.

      I think the password given in the backup file may be encrypted.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





     

     

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