Your forum username:
Do you already have an account?
Forgot your password?
  • Log in or Sign up


    Welcome to Sky User - The Unofficial Support Forum for everything Sky! - Proudly helping over 65k members.


    Advertisement

    Page 2 of 2 FirstFirst 12
    Results 11 to 16 of 16

    Sky broadband router speed drops

    This is a discussion on Sky broadband router speed drops within the Sky Broadband help forums, part of the Sky Broadband help and support category; Just stumbled across this thread. I have similar stats to you and this is what I receive: Down: 4476 kbps ...

    1. #11
      itype's Avatar
      itype is offline Sky User Member
      Exchange: Basingstoke, THBZ
      Broadband ISP: Sky Fibre Unlimited
      Router: Sky Hub SR101
      Sky TV: Sky+HD box
      Join Date
      Oct 2007
      Location
      Hampshire
      Posts
      315
      Thanks
      12
      Thanked 3 Times in 2 Posts

      Re: Sky broadband router speed drops

      Just stumbled across this thread. I have similar stats to you and this is what I receive:

      Down: 4476 kbps || Atten: 54db || Noise: 7db - 10db
      Up: 798 kbps || Atten: 32db || Noise: 8db

      Network Type: PPPoA (both)

      I'm using the DG934G and have used the DG834GT, both SKY firmwares. My connection was fine with both, no speed drops.

      Seeing as you have been in contact with SKY they would have run you through the router reset and all that speel? Have you done a router reset without re-uploading your configuration file, if any?

      Alternatively, I would be inclined to suggest that it is a line issue. Try and force this onto the CST and get Openreach or whomever your line rental is with to get the master socket replaced. This improved my stats, but the SKY team said they could hear crackling on the line, I couldn't?

      This is a strange situation indeed.


    2. Advertisement
    3. #12
      Awest3's Avatar
      Awest3 is offline Sky User Member
      Exchange: 01527
      Broadband ISP: Sky Fibre Unlimited
      Router: Sky Hub SR102
      Sky TV: Sky+HD box
      Join Date
      Mar 2008
      Posts
      147
      Thanks
      4
      Thanked 2 Times in 2 Posts

      Re: Sky broadband router speed drops

      Cant really see this being a line issue. If it was it would be happening on all routers. I've used my laptop to directly connect into the BT main socket and its the same. As I've been able to do this it also rules out it being anything to do with the Desktop I normally use.

    4. #13
      itype's Avatar
      itype is offline Sky User Member
      Exchange: Basingstoke, THBZ
      Broadband ISP: Sky Fibre Unlimited
      Router: Sky Hub SR101
      Sky TV: Sky+HD box
      Join Date
      Oct 2007
      Location
      Hampshire
      Posts
      315
      Thanks
      12
      Thanked 3 Times in 2 Posts

      Re: Sky broadband router speed drops

      Check this thread. Another user has reported that once plugging in the Sky Hub prior to their fibre install their speed halved: Countdown to Fibre-Day.

    5. #14
      Awest3's Avatar
      Awest3 is offline Sky User Member
      Exchange: 01527
      Broadband ISP: Sky Fibre Unlimited
      Router: Sky Hub SR102
      Sky TV: Sky+HD box
      Join Date
      Mar 2008
      Posts
      147
      Thanks
      4
      Thanked 2 Times in 2 Posts

      Re: Sky broadband router speed drops

      The thing is, if it only connects at 1 meg (as opposed to 3meg with the netgear) will leaving it plugged in for a few days make any difference?

    6. #15
      Isitme's Avatar
      Isitme is offline Sky User Moderator
      Exchange: Bannockburn
      Broadband ISP: Sky Fibre Unlimited
      Router: Sky Hub SR102
      Sky TV: Sky+ HD
      Join Date
      Dec 2006
      Location
      Central Scotland
      Posts
      34,131
      Thanks
      64
      Thanked 1,641 Times in 1,602 Posts

      Re: Sky broadband router speed drops

      I doubt it, if there was a rise in the noise margin it might, but according to what you have posted there is not. The noise margin is a bit high, but as it is the same on both routers, I can't see it making any difference if it were properly configured. I really think Sky need to bring in their 'big guns' on this, as it is a very strange problem.

      You probably have done, but did you change the ADSL cable when you changed the routers? If noy try another cable, you never know, it may just be the problem.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    7. #16
      Awest3's Avatar
      Awest3 is offline Sky User Member
      Exchange: 01527
      Broadband ISP: Sky Fibre Unlimited
      Router: Sky Hub SR102
      Sky TV: Sky+HD box
      Join Date
      Mar 2008
      Posts
      147
      Thanks
      4
      Thanked 2 Times in 2 Posts

      Re: Sky broadband router speed drops

      Thanks for this, Yes, I've changed all the cables and the filters...even used a different PC to no avail. If I could just get a handle on what could be coursing the problem let alone fix it I'd be happy. It's thrown Sky completely, I've had their techies lining up to watch it in action...none of them, even those with vast experience can't even guess at whats happening... life just gets betterer and betterr.

      - - - Updated - - -

      for coursing read causing... I'm getting to old for this!

      - - - Updated - - -

      see told you..! for to read too

     

     
    Page 2 of 2 FirstFirst 12

    Tags for this Thread

    Posting Permissions

    • You may not post new threads
    • You may not post replies
    • You may not post attachments
    • You may not edit your posts
    •  
    SkyUser - Copyright © 2006-2017. SatDish and NewsreadeR | SkyUser is in no way affiliated with Sky Broadband / BSkyB
    RIPA NOTICE: NO CONSENT IS GIVEN FOR INTERCEPTION OF PAGE TRANSMISSION