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    Is my broadband finding its true speed or just all over the place.

    This is a discussion on Is my broadband finding its true speed or just all over the place. within the Sky Broadband help forums, part of the Sky Broadband help and support category; Sorry, should have been clearer - I was referring to the 'training' mode only So was I. At one time ...

    1. #41
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      Re: Is my broadband finding its true speed or just all over the place.

      Sorry, should have been clearer - I was referring to the 'training' mode only
      So was I. At one time the training mode could be started by some of the T1 agents, apparently they can no longer do this.

      TomD


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    3. #42
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      Re: Is my broadband finding its true speed or just all over the place.

      I wonder if some were just too keen to restart the DLM training mode and not resolve the potential issue?

      @The OP: As previously mentioned DLM will reset the line between 1am and 6am. Typically most of the reconnections are between ~2am and 3am. You can see this but looking at the router's connection stats and noting the WAN Up time.

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

    4. #43
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      Re: Is my broadband finding its true speed or just all over the place.

      I wonder if some were just too keen to restart the DLM training mode and not resolve the potential issue?
      That's true Scubbie. I don't doubt that some of them just used it to fob off legitimate complaints, but it is a bit tough when someone has made a genuine improvement in their wiring and can't get the full benefit.

      TomD


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    5. #44
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      Re: Is my broadband finding its true speed or just all over the place.

      Someone should be able to pass Dazzle over to CST.

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

    6. #45
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      Re: Is my broadband finding its true speed or just all over the place.

      Hi All. thanks again for the replys.

      Ive spoken to sky again...What a carry on!
      anyhow they reckon theyve started DLM and my speeds up to 1498. which they said again was what they expected the line to cope with.
      I know its slow but in % 1498 is a leap from 988 kbps!
      System Up Time: 28:04:18
      Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
      WAN PPPoA 37865 58292 1190 14881 01:21:18
      LAN 100M/Full 567779 393036 5355 692 28:04:13
      WLAN 11M/54M 2540274 2016320 25144 2249 28:04:00
      ADSL Link Downstream Upstream
      Connection Speed 1498 kbps 796 kbps
      Line Attenuation 55 db 31 db
      Noise Margin 6 db 12 db

      EDIT...
      I actually saved the online chat that I had yesterday this is part of it. Advisors name replaced with "Sky" this is after they had altered my speed..

      "Sky": The current download speed in 1498 Mbps

      "Sky": This seems to be the fastest stable connection, your line can support.

      You: OK

      "Sky": The line test has passed.

      "Sky": The the line has been put on optimisation for monitoring purpose.

      "Sky": This usually takes 8-10 days.

      You: Is that DML?

      "Sky": Yes, correct.

      "Sky": Once everything is fine, the lien will be stable with most desired profile.

      "Sky": Or the most suitable frequency.

      I have since looked in My Sky at My Broadband and can only see that some previous Line connection testing completed on26/10/2012. No mention that it is been monitored at present.

      Quote Originally Posted by Scubbie View Post

      @The OP: As previously mentioned DLM will reset the line between 1am and 6am. Typically most of the reconnections are between ~2am and 3am. You can see this but looking at the router's connection stats and noting the WAN Up time.
      These is my stats now, (the day after the above stats) @ 14:30 1st Nov

      System Up Time: 48:49:25
      Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
      WAN PPPoA 1306521 1923295 1726 28850 22:06:25
      LAN 100M/Full 1249159 854853 7473 752 48:49:20
      WLAN 11M/54M 3880970 2989233 23013 1847 48:49:07
      ADSL Link Downstream Upstream
      Connection Speed 1498 kbps 796 kbps
      Line Attenuation 55 db 31 db
      Noise Margin 7 db 12 db



      Can anyone tell me by looking at both set of stats that my line is been monitored?
      Last edited by Dazzle; 01-11-12 at 06:49 PM.

    7. #46
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      Re: Is my broadband finding its true speed or just all over the place.

      Quote Originally Posted by Scubbie View Post

      @The OP: As previously mentioned DLM will reset the line between 1am and 6am. Typically most of the reconnections are between ~2am and 3am. You can see this but looking at the router's connection stats and noting the WAN Up time.
      Can anyone tell from the last few stats Ive posted if my line is been monitored?

      System Up Time: 68:34:52
      Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
      WAN PPPoA 2641211 3608145 0 2014 27339 41:51:52
      LAN 100M/Full 1468859 1027594 0 5899 654 68:34:47
      WLAN 11M/54M 5502283 4308949 0 5988 1962 68:34:34
      ADSL Link Downstream Upstream
      Connection Speed 1498 kbps 796 kbps
      Line Attenuation 55 db 31 db
      Noise Margin 7 db 12 db

    8. #47
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      Re: Is my broadband finding its true speed or just all over the place.

      Your WAN has not reset so if it is monitoring, it is doing nothing.

      TomD


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    9. #48
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      Re: Is my broadband finding its true speed or just all over the place.

      Looks like DLM training isn't running as you'd normally get the WAN re-syning 12am-6am. It's probably set to monitor the line. In theory, if DLM feels the line can take more, it will increase the speed. conversely if you're getting a lot of errors, it will reduce the connection speed.

    10. #49
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      Re: Is my broadband finding its true speed or just all over the place.

      Thanks Folk, I suspected as much. I thought i'd understood Scubbie's post.

      Once again it looks like Sky have missinformed me!
      I can see Skys thinking...this guys on a low speed hes having problems getting a decent speed, so what we'll do is next time he rings is cap his speed at a lower speed than hes ever known. Next time he rings give him a extra 50% speed, he'll be most greatful, after all its a massive leap on what he had!, Tell him were keeping a eye on his line...Bla de bla!.

    11. #50
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      Re: Is my broadband finding its true speed or just all over the place.

      Normally with your attenuation and a decent line you would get 4-5Mb with a 7 db margin. The fact that you are getting no where near that means you have a very poor line or they have made a complete mess of configuring it. I think you should call them and insist politely that you be passed to the CST as you are not in the least happy with the service you have received.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





     

     
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