Your forum username:
Do you already have an account?
Forgot your password?
  • Log in or Sign up


    Welcome to Sky User - The Unofficial Support Forum for everything Sky! - Proudly helping over 65k members.


    Advertisement

    Page 1 of 2 12 LastLast
    Results 1 to 10 of 11

    General Slowing down etc

    This is a discussion on General Slowing down etc within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hi, I have moved house since the speed results in my sig,but only up the road & SamKnows says its ...

    1. #1
      ChromeDome's Avatar
      ChromeDome is offline Sky User Member
      Exchange: 01270
      Broadband ISP: Max
      Router: Sky Hub SR101
      Sky TV: Sky+
      Join Date
      Oct 2007
      Location
      Stoke on Trent
      Posts
      39
      Thanks
      7
      Thanked 0 Times in 0 Posts

      General Slowing down etc

      Hi,
      I have moved house since the speed results in my sig,but only up the road & SamKnows says its 850m to the exchange (its was about 30m before)
      Anyway i am regularly getting an orange light on my router (Netgear 834GT) then going back to green.
      I did a speed test tonight as i feel as though things have slowed down some what...

      I am quite shocked to see how slow it actually is (done other speed test on this site aswell)

      Could the router be on the way out or could it be other issues maybe?


    2. Advertisement
    3. #2
      NewsreadeR's Avatar
      NewsreadeR is offline Site Founder
      Exchange: Marshalls Cross
      Broadband ISP: Sky Broadband Unlimited
      Router: Sagem F@ST 2504n
      Sky TV: Sky+HD box
      Join Date
      Aug 2006
      Location
      St Helens
      Posts
      22,211
      Thanks
      108
      Thanked 373 Times in 304 Posts
      Blog Entries
      48

      Re: General Slowing down etc

      You really need to post your stats.

      How to get your Sky Router statistics

      If you could do a set now, and then do a set after putting the router in the test socket, it would help identify any wiring issues.

      How to test your ADSL in the Master Test Socket




      ~ Never, ever, argue with an idiot. They'll drag you down to their level and beat you with experience ~

      Follow us on Twitter @skyuser

    4. #3
      ChromeDome's Avatar
      ChromeDome is offline Sky User Member
      Exchange: 01270
      Broadband ISP: Max
      Router: Sky Hub SR101
      Sky TV: Sky+
      Join Date
      Oct 2007
      Location
      Stoke on Trent
      Posts
      39
      Thanks
      7
      Thanked 0 Times in 0 Posts

      Re: General Slowing down etc

      Up Time
      WAN PPPoA 22892 13218 0 79666 5920 00:06:40
      LAN 10M/100M 396 0 0 138 0 00:08:14
      WLAN 11M/54M 13914 23988 0 5734 66277 00:08:07

      ADSL Link Downstream Upstream
      Connection Speed 4095 kbps 796 kbps
      Line Attenuation 27.5 db 15.6 db
      Noise Margin 20.6 db 14.0 db

    5. #4
      NewsreadeR's Avatar
      NewsreadeR is offline Site Founder
      Exchange: Marshalls Cross
      Broadband ISP: Sky Broadband Unlimited
      Router: Sagem F@ST 2504n
      Sky TV: Sky+HD box
      Join Date
      Aug 2006
      Location
      St Helens
      Posts
      22,211
      Thanks
      108
      Thanked 373 Times in 304 Posts
      Blog Entries
      48

      Re: General Slowing down etc

      Based on an attenuation of 27.5

      ADSL2+ Speed Test

      We estimate your line is capable of between 16mb to 24mb broadband on an ADSL2+ service. This ADSL2 Line Speed Calculator is a best guess only, as to the broadband speed that maybe possible on your telephone line. The checker provides results of up to 24mb with the data that is made available to us. This is purely for indication only and should not be classed as the Line Speed that you would receive on any ADSL or LLU product from another ISP.

      You are synched at 4mb thereabouts.

      See what happens once you plug into the test socket.




      ~ Never, ever, argue with an idiot. They'll drag you down to their level and beat you with experience ~

      Follow us on Twitter @skyuser

    6. #5
      ChromeDome's Avatar
      ChromeDome is offline Sky User Member
      Exchange: 01270
      Broadband ISP: Max
      Router: Sky Hub SR101
      Sky TV: Sky+
      Join Date
      Oct 2007
      Location
      Stoke on Trent
      Posts
      39
      Thanks
      7
      Thanked 0 Times in 0 Posts

      Re: General Slowing down etc

      In master socket


      Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
      WAN PPPoA 49973 29067 0 78977 7299 00:14:36
      LAN 10M/100M 476 0 0 79 0 00:16:10
      WLAN 11M/54M 30170 51626 0 7478 72698 00:16:03

      ADSL Link Downstream Upstream
      Connection Speed 4095 kbps 796 kbps
      Line Attenuation 27.5 db 15.6 db
      Noise Margin 19.3 db 14.0 db

    7. #6
      NewsreadeR's Avatar
      NewsreadeR is offline Site Founder
      Exchange: Marshalls Cross
      Broadband ISP: Sky Broadband Unlimited
      Router: Sagem F@ST 2504n
      Sky TV: Sky+HD box
      Join Date
      Aug 2006
      Location
      St Helens
      Posts
      22,211
      Thanks
      108
      Thanked 373 Times in 304 Posts
      Blog Entries
      48

      Re: General Slowing down etc

      Pretty much the same tbh so rules out internal wiring imo

      You need to speak to Sky, unless you are on DLM you are only getting about a 1/4 of the speed that you should be doing.




      ~ Never, ever, argue with an idiot. They'll drag you down to their level and beat you with experience ~

      Follow us on Twitter @skyuser

    8. #7
      ChromeDome's Avatar
      ChromeDome is offline Sky User Member
      Exchange: 01270
      Broadband ISP: Max
      Router: Sky Hub SR101
      Sky TV: Sky+
      Join Date
      Oct 2007
      Location
      Stoke on Trent
      Posts
      39
      Thanks
      7
      Thanked 0 Times in 0 Posts

      Re: General Slowing down etc

      Ok cheers,i'll try & give them a ring.....any advice or just go through the motions?

    9. #8
      NewsreadeR's Avatar
      NewsreadeR is offline Site Founder
      Exchange: Marshalls Cross
      Broadband ISP: Sky Broadband Unlimited
      Router: Sagem F@ST 2504n
      Sky TV: Sky+HD box
      Join Date
      Aug 2006
      Location
      St Helens
      Posts
      22,211
      Thanks
      108
      Thanked 373 Times in 304 Posts
      Blog Entries
      48

      Re: General Slowing down etc

      Quote Originally Posted by ChromeDome View Post
      Ok cheers,i'll try & give them a ring.....any advice or just go through the motions?
      Tell them you are already in the Test Socket lol save half an hour.




      ~ Never, ever, argue with an idiot. They'll drag you down to their level and beat you with experience ~

      Follow us on Twitter @skyuser

    10. The Following User Says Thank You to NewsreadeR For This Useful Post:

      ChromeDome (19-10-12)

    11. #9
      gymno's Avatar
      gymno Guest
      Exchange:
      Broadband ISP:
      Router:
      Sky TV:

      Re: General Slowing down etc

      It looks like DLM is in effect.

      Connection Speed 4095 kbps 796 kbps is the default that it starts out with.

      How long have you been connected at the new address?

      edit* My mistake, default is 4095/606.
      Ignore

    12. #10
      ChromeDome's Avatar
      ChromeDome is offline Sky User Member
      Exchange: 01270
      Broadband ISP: Max
      Router: Sky Hub SR101
      Sky TV: Sky+
      Join Date
      Oct 2007
      Location
      Stoke on Trent
      Posts
      39
      Thanks
      7
      Thanked 0 Times in 0 Posts

      Re: General Slowing down etc

      Just a quick update,after a phone call to Sky these are the new stats

      Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
      WAN PPPoA 24683 28026 0 20949 41192 00:13:03
      LAN 10M/100M 1220 0 0 48 0 01:09:47
      WLAN 11M/54M 153603 222494 0 18471 62201 01:09:40

      ADSL Link Downstream Upstream
      Connection Speed 12189 kbps 798 kbps
      Line Attenuation 27.5 db 15.6 db
      Noise Margin 7.1 db 9.5 db



      And new speed test


     

     
    Page 1 of 2 12 LastLast

    Tags for this Thread

    Posting Permissions

    • You may not post new threads
    • You may not post replies
    • You may not post attachments
    • You may not edit your posts
    •  
    SkyUser - Copyright © 2006-2017. SatDish and NewsreadeR | SkyUser is in no way affiliated with Sky Broadband / BSkyB
    RIPA NOTICE: NO CONSENT IS GIVEN FOR INTERCEPTION OF PAGE TRANSMISSION