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    Upload kills access

    This is a discussion on Upload kills access within the Sky Broadband help forums, part of the Sky Broadband help and support category; Heya guys Whenever I try to upload a file my internet access dies. Running speedtest results in this bizarre behaviour ...

    1. #1
      ExileBlue's Avatar
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      Upload kills access

      Heya guys

      Whenever I try to upload a file my internet access dies. Running speedtest results in this bizarre behaviour as well with the message unable to contact upload file. I have:

      Manufacturer Sagemcom
      Model Number F@ST2304
      Firmware Version 5.14.6.1a4N
      ADSL Firmware Version A2pD030n.d23b

      ADSL Link Downstream Upstream
      Connection Speed 14823 kbps 1106 kbps
      Line Attenuation 31.0 dB 19.0 dB
      Noise Margin 6.8 dB 8.9 dB

      Any help appreciated.


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    3. #2
      richone54's Avatar
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      Re: Upload kills access

      Could you post the speed test results, also are you using wireless ?

    4. #3
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      Re: Upload kills access

      Limit your upload speed a little.

      I have found with torrents that I need to limit them to around 2/3rds of the potential speed in order not to affect my normal activity.

      I could set it a little higher but it is important to leave a little room for handshaking and checks.

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

    5. #4
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      Re: Upload kills access

      My connection speed is listed in OP. I'm trying to upload some photos (about damaged goods I'd received) from a PC connected thro' 1 Gig ethernet. I've tried both PC's and same result. Scubbie, how do I limit my upload speed please. I've reset router, diconnected extension phone, etc. I do not know how long this problem has existed as we rarely upload anything to the net and tbh I haven't a clue as to what is causing this.

    6. #5
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      Re: Upload kills access

      I wasn't sure what you were uploading at the time, hence why I specifically mentioned torrents, a common issue.

      Most other packages don't have the same ability to reduce the upload speed.

      With photographs it might be best to look for different ways of doing what you are looking to do.

      For example could you upload them to a photobucket/flikr account? You can password protect them on Photobucket, if you want to. Alternatively could you send several smaller emails or compact the photos into something such as a zip file?

      Another idea would be to use a cloud sharing service, such as Dropbox. You can share a folder with another person or even a group with Dropbox. You can also provide links to specific files within the 'Public' Dropbox folder. This would provide another way for people to view your photos.

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

    7. #6
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      Re: Upload kills access

      Thanks for help and advice Scubbie. I've just been off the phone to SKY. My problem has been escalated and I can expect a call within the next few hours. The CS chap thinks that I may have a router problem - after I said to him I'd had a wireless Netgear that never missed a beat before switching to SKY. A replacement router may be on the way. And ye we've resolved these issues in the past using dropbox and mobile phone. We'll see what happens but again thanks for responses :P

    8. #7
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      Re: Upload kills access

      Have you compressed your photos to JPEG? If you have, they should not take very long to upload. If you are trying to upload uncompressed photos this could take ages.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





     

     

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