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    WAN Frequently dropping.

    This is a discussion on WAN Frequently dropping. within the Sky Broadband help forums, part of the Sky Broadband help and support category; System Details Manufacturer Sagemcom Model Number F@ST2504n Firmware Version 6.14.1a4N_UNI ADSL Firmware Version A2pD035g.d23j1 System Up Time: 335:37:06 Port Status ...

    1. #1
      LukeRogers91's Avatar
      LukeRogers91 is offline Sky User Member
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      Broadband ISP: Sky Broadband Unlimited
      Router: Sagem F@ST 2504n
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      WAN Frequently dropping.

      System Details
      Manufacturer Sagemcom
      Model Number F@ST2504n
      Firmware Version 6.14.1a4N_UNI
      ADSL Firmware Version A2pD035g.d23j1

      System Up Time: 335:37:06
      Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
      WAN MER 107717 169343 0 81559 1012792 0:03:05
      LAN Up 51601855 46070639 0 1020392 0 335:37:06
      WLAN Up 13671571 13726869 0 192 0 335:36:46
      Broadband Link Downstream Upstream
      Connection Speed 13957 kbps 1105 kbps
      Line Attenuation 27.0 dB 14.7 dB
      Noise Margin 6.0 dB 8.4 dB
      I've noticed over the past week the my WAN keeps dropping out and restarting, it usually takes
      around 10-15 seconds to restart.

      The stats above are of my most recent WAN reset.

      Not sure if I'm just imagining things but it seems to be more prevalent when myself and my brother
      are both connected, I'm using a desktop and he is using a Laptop, we both have static IP's.

      Is it a router problem? A line fault? What would you recommend I do to solve this.

      Thanks in advance for any help.


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    3. #2
      Isitme's Avatar
      Isitme is offline Sky User Moderator
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      Re: WAN Frequently dropping.

      How are you connected? Master socket, extension? Have you filters on all sockets in use? Have you tried putting the router into the Test socket and see if it still drops? Have you checked your phone line for noise?

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    4. #3
      LukeRogers91's Avatar
      LukeRogers91 is offline Sky User Member
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      Re: WAN Frequently dropping.

      Im in the test socket within the Master socket, no other sockets in use. Its is filtered.

    5. #4
      Isitme's Avatar
      Isitme is offline Sky User Moderator
      Exchange: Bannockburn
      Broadband ISP: Sky Fibre Unlimited
      Router: Sky Hub SR102
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      Re: WAN Frequently dropping.

      Any noise on the line. Check it with a corded phone.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





     

     

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