DLM system changed?

[Tezcatlipoca]

I think DLM was run on my line recently.

It went through a period of re-syncing each day in the middle of the night, and is now fixed at 8191kbps downstream with a noise margin of 3dB. It used to sync at around 5 or 6 thousand, with a noise margin of 7dB.

[NewsreadeR]

I assume it has been active on mine as well recently

ADSL Link	Downstream	Upstream
Connection Speed	7353 kbps	796 kbps
Line Attenuation	49.0 dB	29.1 dB
Noise Margin	3.8 dB	11.5 dB

Gutted I ain't got the latest FW though.

[slickric21]

;
- Non-SVBN customers: SNRs are chosen from a drop-down menu. If DLM has set a profile with lower SNRs (3dB or 6dB), then Sky do have the option to choose them manually from the drop-down menu. However, if 7dB if chosen again, then the 3dB and 6dB disappear from the drop-down.

Very interesting thread and thanks for the info User05 !!

As a Non SVBN customer, who has also had DLM suspended on my line when it was setup manually by CST (or whatever they are called now) over a year ago, is it possible to have a 3db or 6db profile set manually without having DLM running first ?

Eg can i just ring up and ask them to set me a new target SNR of 6db ?

[Isitme]

Eg can i just ring up and ask them to set me a new target SNR of 6db ?

No, the line can only be configured to 7 db manually, you need to have DLM training rerun to get the lower noise margins. That's assuming that you were previously set to 7db.

[User05]

Very interesting thread and thanks for the info User05 !!

As a Non SVBN customer, who has also had DLM suspended on my line when it was setup manually by CST (or whatever they are called now) over a year ago, is it possible to have a 3db or 6db profile set manually without having DLM running first ?

Eg can i just ring up and ask them to set me a new target SNR of 6db ?

Unfortunately not, unless things have changed since I left.

The drop downs if DLM has not applied a 3dB/6dB profile: 7dB, 9dB, 12dB
The drop downs if DLM has applied a 3dB/6dB profile: 3dB, 6dB, 7dB, 9dB, 12dB

If someone then suspends DLM and chooses anything other than 3dB or 6dB, they disappear from the drop down list. In your case, ask them to run DLM again and you may be surprised how well it works on some lines these days. So, in theory, if DLM sets a 6dB target SNR, then you could technically ring Sky and see if someone will apply a 3dB target SNR manually.

Note: This is strictly for non-svbn.

[dgilbert2]

Using routerstats I've often noticed the noise trend below. I assume this is part of the "monitoring" process?

Attachment 3600

It turns out that this is being caused by REIN interference which I can hear on a MW radio tuned to 612kHz - it sounds like the sparking from an ark welder(!!) through the speaker which when it stops, the SNR bounces back as per the plot. I have turned everything off in the house apart from the router and the REIN is still present. I am therefore suspecting a neighbours fridge / freezer motor which might explain why it's only a few times a day or night.

Although I am with BT now, at least I know its not a Sky or BT problem!

[Isitme]

Although I am with BT now

Call in the BT engineers, they have equipment which can pinpoint the REIN and could possibly force the perpetrator to desist.

[James_478]

Okay so DLM has finished now and this is what MySky says:

We constantly monitor your line to make sure it has been set to support the fastest speed possible whilst maintaining a stable connection.

Line connection testing completed on 28/08/2012, resulting in the following settings:

Download speed setting
Your connection has been set to a download speed of up to 10.2Mbps .

Upload speed setting
Your connection has been set to an upload speed of up to 1.3Mbps .

These line settings make sure that your line maintains a stable connection.


This however is what my router says:

Broadband Link	Downstream	Upstream
Connection Speed	10233 kbps	945 kbps
Line Attenuation	40.5 dB	25.0 dB
Noise Margin	6.2 dB	14.0 dB

So it appears my upload speed isn't quite right. Will this change in time do you think? I don't want to call and ask them to change it just in case they screw the download up :/

[Isitme]

If it has been set to 1.3mb, then it will probably increase, but not to 1.3, for some reason no line is able to achieve the maximum upload. a bit under 1.2 is what most get.