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    Can tablet (android) app cause router disconnect?

    This is a discussion on Can tablet (android) app cause router disconnect? within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hi guys I get a crazy amount of disconnects lately and it seems to be related to my tablet. Whenever ...

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      ceauke's Avatar
      ceauke is offline Sky User Member
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      Can tablet (android) app cause router disconnect?

      Hi guys

      I get a crazy amount of disconnects lately and it seems to be related to my tablet. Whenever I'm using a specific android app, it seems that it's just a matter of minutes before I get disconnected (some times I'm more lucky than others).

      1. Is this possible or am I imagining things?
      2. Are there any tests I can do to prove my hypothesis?
      3. Are router logs useful for anything? :-)

      Thanks


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    3. #2
      Scubbie's Avatar
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      Re: Can tablet (android) app cause router disconnect?

      A couple of things that I would perform first would be to install an AV program or something to ensure that there isn't some nasty on your tablet. There are many available. Zoner Anti Virus is nice and friendly.

      With regards to your router's logs, take a look and see if anything is recorded there.

      Otherwise you may need to run a programme to monitor your LAN traffic.

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

     

     

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