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    Increase my Upload Speed?

    This is a discussion on Increase my Upload Speed? within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hi guys, I am a Sky Broadband Unlimited customer and have just had the chat below with Sky. Based on ...

    1. #1
      superpav's Avatar
      superpav is offline Sky User Member
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      Increase my Upload Speed?

      Hi guys,

      I am a Sky Broadband Unlimited customer and have just had the chat below with Sky. Based on this advice do you think it is worth me going ahead with the increase in upload speed? Many thanks!


      Sky: I can see that you are receiving above 15 Mbps. This speed is correct. I would like to help but we will not be able to increase the speed the speed further.

      You: can i not increase the upload speed? so that it is not capped at 0.6Mbps

      Sky: I would have certainly done that for you but even if we try it may increase very little. Also we have to re-configure the line to do this which may influence stability and you may face intermittent connection. I advice you not to risk your connection for only a little increase in upload speed. Is there anything else I can help you with today?

      You: ok thanks, how much do you think it would increase?

      Sky: May be 0.5 Mbps.

      You: i think that my be worth doing then. How long will it be an intermittent connection, surely not long?

      Sky: Not sure, troubleshooting may be required.

      You: ok i will give it some thought, thank you for your help


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    3. #2
      Isitme's Avatar
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      Re: Increase my Upload Speed?


      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    4. #3
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      Re: Increase my Upload Speed?

      I connected my router and microfilter into the test socket and my stats are as follows,

      ROUTER STATISTICS
      System Up Time: 557:16:59
      Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up TimeWANLANWLAN
      PPPoA 8359 8859 0 1061 2673 00:36:37
      100M/Full 6120159 4503394 0 83 397 557:16:54
      11M/54M 21329536 14072524 0 24 805 557:16:41
      ADSL Link Downstream UpstreamConnection SpeedLine AttenuationNoise Margin
      15355 kbps 797 kbps
      28 db 14 db
      9 db 16 db

      Sorry it seems to have come out a bit strange, I hope that is ok!

    5. #4
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      Re: Increase my Upload Speed?

      Both up and down have room

      tell them to set you to 16384 1216 delays 8

    6. The Following User Says Thank You to Shonk For This Useful Post:

      superpav (17-08-12)

    7. #5
      Isitme's Avatar
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      Re: Increase my Upload Speed?

      I connected my router and microfilter into the test socket and my stats are as follows,
      What do they say when you are plugged into your normal position. As Shonk says, you should get more both up and down, but that may change in your normal router position.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    8. #6
      superpav's Avatar
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      Re: Increase my Upload Speed?

      Thank you so much for your replies guys.

      My stats in my normal position are as follows,


      ROUTER STATISTICS

      System Up Time: 115:54:02
      Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
      WAN PPPoA 6683564 8966965 0 1466 7130 115:53:11
      LAN 100M/Full 2563739 2695639 0 7492 942 115:53:57
      WLAN 11M/54M 6592453 4260172 0 167 884 115:53:44
      ADSL Link Downstream Upstream
      Connection Speed 15357 kbps 797 kbps
      Line Attenuation 28 db 16 db
      Noise Margin 7 db 10 db
      Last edited by superpav; 15-08-12 at 09:05 PM.

    9. #7
      Isitme's Avatar
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      Re: Increase my Upload Speed?

      These show that your internal wiring is interfering with the signal, both your up and down margins have reduced. I would say they will have difficulty manually configuring it much higher, unless you are lucky enough to get one of the few agents who are very good at their job.

      I would advise you to fit and use a filtered faceplate which will isolate your internal wiring and give you the best speed and stability. If you do that and get DLM run again on your line you should see an improvement in both speeds.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





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      superpav (17-08-12)

    11. #8
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      Re: Increase my Upload Speed?

      Thanks again for your help Isitme.

      Is this the kind of thing I need?

      ADSL Faceplate Filter for NTE5 Master Socket: Amazon.co.uk: Electronics

      Would you advise getting a filtered faceplate for all sockets or just the master socket?

      Just to clarify my last set of stats were from my laptop (wireless) and the router was in its normal position (not in the master socket).

    12. #9
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      Re: Increase my Upload Speed?

      I wouldnt get a cheap one if i where you

      this is a good buy for a genuine bt one

      GENUINE BT OPENREACH VDSL FACE PLATE,BRAND NEW IN PACK | eBay

    13. The Following User Says Thank You to Shonk For This Useful Post:

      superpav (17-08-12)

    14. #10
      Shonk's Avatar
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      Re: Increase my Upload Speed?

      Infact it was so good i picked one up to give it a try compared to my nte2000

     

     
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