Your forum username:
Do you already have an account?
Forgot your password?
  • Log in or Sign up


    Welcome to Sky User - The Unofficial Support Forum for everything Sky! - Proudly helping over 65k members.


    Advertisement

    Results 1 to 7 of 7

    Very slow speed (any help welcomed)

    This is a discussion on Very slow speed (any help welcomed) within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hi, My speed test has dropped considerably over the last two weeks. On several days I didnt have any internet ...

    1. #1
      kondrashink's Avatar
      kondrashink is offline Sky User Member
      Exchange:
      Broadband ISP: Sky Broadband Unlimited
      Router: Netgear V1 DG834GT
      Sky TV: Sky Basic
      Join Date
      Dec 2011
      Posts
      7
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Very slow speed (any help welcomed)

      Hi,

      My speed test has dropped considerably over the last two weeks. On several days I didnt have any internet connection at all.

      Below are my test results and here is what I am getting for speedtest:

      7/27/2012 6:49 PM GMT 2.122.117.79 1.28 Mb/s 0.54 Mb/s 100 ms

      My router is connected to the master socket with nothing else connected to it (and other sockets). I changed microfilters. I have SKY unlimited.


      Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up TimeWANLANWLAN
      MER 27607 43554 0 2111 2516 1:13:52
      Down 0 0 0 0 0 1:18:36
      Up 60665 53361 0 9375 3488 1:18:19
      ADSL Link Downstream UpstreamConnection SpeedLine AttenuationNoise Margin
      3071 kbps 797 kbps
      45.0 dB 28.1 dB
      11.0 dB 11.4 dB

      Anything obvious from these results which may be causing problems? I live in South Ken, London


    2. Advertisement
    3. #2
      NewsreadeR's Avatar
      NewsreadeR is offline Site Founder
      Exchange: Marshalls Cross
      Broadband ISP: Sky Broadband Unlimited
      Router: Sagem F@ST 2504n
      Sky TV: Sky+HD box
      Join Date
      Aug 2006
      Location
      St Helens
      Posts
      22,211
      Thanks
      108
      Thanked 373 Times in 304 Posts
      Blog Entries
      48

      Re: Very slow speed (any help welcomed)

      With an attenuation of 45 you should be getting over 7 meg IMO

      Have you tried connecting it to the test socket behind the master socket?




      ~ Never, ever, argue with an idiot. They'll drag you down to their level and beat you with experience ~

      Follow us on Twitter @skyuser

    4. #3
      williammorris's Avatar
      williammorris Guest
      Exchange:
      Broadband ISP:
      Router:
      Sky TV:

      Re: Very slow speed (any help welcomed)

      Yes maybe a bit more. I get 6.9mbps with sync of 7360kbps on 43.5DB

    5. #4
      kondrashink's Avatar
      kondrashink is offline Sky User Member
      Exchange:
      Broadband ISP: Sky Broadband Unlimited
      Router: Netgear V1 DG834GT
      Sky TV: Sky Basic
      Join Date
      Dec 2011
      Posts
      7
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Very slow speed (any help welcomed)

      Hi,

      I bought a new line socket with built in filter.

      With regards to test socket can this help you think?

    6. #5
      NewsreadeR's Avatar
      NewsreadeR is offline Site Founder
      Exchange: Marshalls Cross
      Broadband ISP: Sky Broadband Unlimited
      Router: Sagem F@ST 2504n
      Sky TV: Sky+HD box
      Join Date
      Aug 2006
      Location
      St Helens
      Posts
      22,211
      Thanks
      108
      Thanked 373 Times in 304 Posts
      Blog Entries
      48

      Re: Very slow speed (any help welcomed)

      Without trying it you are never going to know. You are getting less than half of the speed that you should be capable of.




      ~ Never, ever, argue with an idiot. They'll drag you down to their level and beat you with experience ~

      Follow us on Twitter @skyuser

    7. #6
      kondrashink's Avatar
      kondrashink is offline Sky User Member
      Exchange:
      Broadband ISP: Sky Broadband Unlimited
      Router: Netgear V1 DG834GT
      Sky TV: Sky Basic
      Join Date
      Dec 2011
      Posts
      7
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Very slow speed (any help welcomed)

      Just tested through test socket, same speed result (stats below).

      But really I have nothing else apart from router connected to my socket (telephone etc is turned off + I removed the ring wire).

      Any ideas which could be causing such slow speed? (I am on Earl's court exchange).

      Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
      WAN MER 2493 3836 0 20228 80103 00:00:58
      LAN 10M/100M 4798211 710887 0 301606 5257 02:42:26
      WLAN 11M/54M 875809 4978577 0 10132 308436 02:42:19

      ADSL Link Downstream Upstream
      Connection Speed 3070 kbps 798 kbps
      Line Attenuation 46.0 db 28.6 db
      Noise Margin 10.2 db 14.1 db

    8. #7
      NewsreadeR's Avatar
      NewsreadeR is offline Site Founder
      Exchange: Marshalls Cross
      Broadband ISP: Sky Broadband Unlimited
      Router: Sagem F@ST 2504n
      Sky TV: Sky+HD box
      Join Date
      Aug 2006
      Location
      St Helens
      Posts
      22,211
      Thanks
      108
      Thanked 373 Times in 304 Posts
      Blog Entries
      48

      Re: Very slow speed (any help welcomed)

      I would ring Sky and tell them that you are in the master test socket, get them to reset your line, you should get some extra speed.




      ~ Never, ever, argue with an idiot. They'll drag you down to their level and beat you with experience ~

      Follow us on Twitter @skyuser

     

     

    Tags for this Thread

    Posting Permissions

    • You may not post new threads
    • You may not post replies
    • You may not post attachments
    • You may not edit your posts
    •  
    SkyUser - Copyright © 2006-2017. SatDish and NewsreadeR | SkyUser is in no way affiliated with Sky Broadband / BSkyB
    RIPA NOTICE: NO CONSENT IS GIVEN FOR INTERCEPTION OF PAGE TRANSMISSION