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    Sky LLU - line has to be activated before broadband order can commence?!

    This is a discussion on Sky LLU - line has to be activated before broadband order can commence?! within the Sky Broadband help forums, part of the Sky Broadband help and support category; Thanks - I think I'll send an email as I'm getting nowhere with CS. Different info every time. I'm stuck ...

    1. #11
      psprog's Avatar
      psprog is offline Sky User Member
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      Re: Sky LLU - line has to be activated before broadband order can commence?!

      Thanks - I think I'll send an email as I'm getting nowhere with CS. Different info every time.

      I'm stuck in the nightmare scenario of Sky having taken over the line, despite me explicitly telling them not to (as apparently I can't get LLU due to capacity issues). Now I've lost my O2 Broadband legacy package, though it's still working at the moment.

      I did double-check with SamKnows and I can get both FTTC and Sky/Easynet LLU so I don't know what the problem is. Ideally I'd like Sky Fibre.

      Messy!


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    3. #12
      NewsreadeR's Avatar
      NewsreadeR is offline Site Founder
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      Re: Sky LLU - line has to be activated before broadband order can commence?!

      Now I've lost my O2 Broadband legacy package, though it's still working at the moment.
      If the migration to Sky BB does not go through, then you should be fine re o2 - They will only cancel it once the migration has happened. Just because you have asked for a MAC does not mean they will automatically cancel.

      Good luck.




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    4. #13
      williammorris's Avatar
      williammorris Guest
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      Re: Sky LLU - line has to be activated before broadband order can commence?!

      im amazed someone with BTI outside thier house is even bothering with sky unlimited. Shame it's not sky fibre

     

     
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