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    Can't access via Sky a website I know to be up....

    This is a discussion on Can't access via Sky a website I know to be up.... within the Sky Broadband help forums, part of the Sky Broadband help and support category; Some companies use IP filters etc It maybe that they have implemented that any unknown IP ranges are blocked. Until ...

    1. #11
      NewsreadeR's Avatar
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      Re: Can't access via Sky a website I know to be up....

      Some companies use IP filters etc

      It maybe that they have implemented that any unknown IP ranges are blocked.

      Until they are aware that Sky use the IP range 2.x.x.x.x.x.x etc it will probably be the same result. If they are using IP ranges, then theoretically all they they need to do, is to allow Sky's IP ranges etc




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    3. #12
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      Re: Can't access via Sky a website I know to be up....

      It does indeed look to be a Sky IP address issue. Currently on a 2.xxx.xxx.xxx Sky IP here and I also cannot access it. Just tried on my iPad too. Wont load on WiFi but does work on 3G (T-Mobile).

    4. #13
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      Re: Can't access via Sky a website I know to be up....

      We had the same issue with our Speedtester, until the Hosts updated their IP range filter, then members / guests got the error message that their ISP was unknown.

      I would email them, and ask them if there is a particular reason as to why you cannot view their website using IP address (insert yours)

      Contact Us | American Museum of Natural History

      You will need to use the thingy that Isitme suggested to view it obviously.




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    5. #14
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      Re: Can't access via Sky a website I know to be up....

      PS - I have filled the form in also with the URL to this thread.

      Can't access via Sky a website I know to be up....-webiprange.jpg

      Got this autoreply.

      Dear Museum Website Visitor, Thank you for your email regarding the American Museum of Natural History website, www.amnh.org. We appreciate your feedback but due to the amount of email the Museum receives, we may be unable to respond to all inquiries personally. To help you find the information you are looking for, we suggest you try the following: 1. Check our Frequently Asked Questions (FAQ) document which answers many of the most common questions the Museum receives: <http://www.amnh.org/faq> 2. Consult the Site Map at < http://www.amnh.org/site_map> Both the FAQ and the Site Map are accessible at the bottom of each page. Please check back frequently, as we are always adding new features to the site. If you still need assistance, please call the Museum's main information line at (212) 769-5100. We thank you for your visit and hope you will return soon. Sincerely, -- webmaster at amnh.org
      --
      Webmaster <webmaster at amnh.org>
      Hello. I am out of the office with limited access to email. I will respond to your message as soon as possible.
      Last edited by NewsreadeR; 22-07-12 at 05:24 PM.
      gymno likes this.




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