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    LLU Line share compled. But...

    This is a discussion on LLU Line share compled. But... within the Sky Broadband help forums, part of the Sky Broadband help and support category; .....No Sky BB connection. Looked on the BT order staus page & it is saying that the LLU line share ...

    1. #1
      Psycho's Avatar
      Psycho is offline Sky User Member
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      LLU Line share compled. But...

      .....No Sky BB connection.

      Looked on the BT order staus page & it is saying that the LLU line share is completed

      Account number ******** Phone number ***********
      Order reference *******
      Placed: 26 Sep 2006
      Description: CHANGE
      Appointment: No date yet
      Date due : 10 Oct 2006 Mysteriously changed from 05 Oct 2006
      Status: Order completed
      Last update: 10 Oct 2006
      Latest update: Your order has been completed.

      However the cease on my BT IPSTREAM is still outstanding & as proof I can still connect via my demon broadband connection.

      SO thinking that my Sky BB should be active I've connected the router & 1) It won't connect to Sky & 2) It is detecting the Demon connection.

      To save me ringing TS & pulling my hair out, could someone please confirm whether or not I should be able to connect to Sky before the IPSTREAM has ceased

      I'm thinking that I probably won't be able to but if someone could confirm following their experiences I would be most grateful

      Thanks


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    3. #2
      Hornet's Avatar
      Hornet is offline Sky User Member
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      Might be the same as me my LLU order was complete on the 26th September and my i was lit on the 28th so give it a couple of days if nothing then you'll need to ring to chase up.

      Ps my previous ISP was disconnected on the 20th just for info.

    4. #3
      Psycho's Avatar
      Psycho is offline Sky User Member
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      Thanks Hornet.

      Thing is my router is detecting the existing ADSL connection as the "i" is illuminated.

      Did you have an existing ADSL connection & if so was the BT IPSTREAM ceased before you tried to plug in the router?

    5. #4
      Hornet's Avatar
      Hornet is offline Sky User Member
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      yes I had an existing ISP and when I first plugged it in prior to LLU showing completed the i light was lit but wouldn't connect.

      Ps I had dial up for a week as Cease was done 1 week Prior to LLU and the 8th day the i light came on so spoke to Sky TS and they got me to enter some commands in the DOS window and hey presto I was connected.

    6. #5
      Psycho's Avatar
      Psycho is offline Sky User Member
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      Cheers Hornet

    7. #6
      Hornet's Avatar
      Hornet is offline Sky User Member
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      No worries I hope you are luckier than me.

     

     

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