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    download speed drop by 350kbs

    This is a discussion on download speed drop by 350kbs within the Sky Broadband help forums, part of the Sky Broadband help and support category; since my line drop yesterday afternoon. my download speed have drop from around 500kbs to around 110kbs. and i am ...

    1. #1
      waspsoton's Avatar
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      download speed drop by 350kbs

      since my line drop yesterday afternoon. my download speed have drop from around 500kbs to around 110kbs. and i am not sure why any ideas. my exchange is moorhill


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    3. #2
      Isitme's Avatar
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      Re: download speed drop by 350kbs


      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    4. #3
      waspsoton's Avatar
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      Re: download speed drop by 350kbs

      ADSL Link Downstream Upstream
      Connection Speed 1653 kbps 796 kbps
      Line Attenuation 42.0 dB 21.2 dB
      Noise Margin 19.9 dB 15.8 dB

    5. #4
      Isitme's Avatar
      Isitme is offline Sky User Moderator
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      Re: download speed drop by 350kbs

      You need to call Sky and ask them to reconfigure your line as a fault which has been fixed has left the speed low. If they offer to put it on DLM ask them if they can do it manually as DLM is just a fob off for 10 days.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    6. #5
      waspsoton's Avatar
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      Re: download speed drop by 350kbs

      thanks for the info. but i just restarted it and i am getting my old speed again. but will keep an eye on it and see it it drops again

    7. #6
      Isitme's Avatar
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      Re: download speed drop by 350kbs

      Sorry I thought you would have tried a restart, always do that first if your speed drops. The speed should go back up itself after a drop, but it seldom does, usually takes a reboot. Glad your fixed, you should have around 8Mb now.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





     

     

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