Your forum username:
Do you already have an account?
Forgot your password?
  • Log in or Sign up


    Welcome to Sky User - The Unofficial Support Forum for everything Sky! - Proudly helping over 65k members.


    Advertisement

    Page 1 of 5 123 ... LastLast
    Results 1 to 10 of 44
    Like Tree7Likes

    lift & shift

    This is a discussion on lift & shift within the Sky Broadband help forums, part of the Sky Broadband help and support category; so having suffered noise on my line for over 6 weeks now, sky have actioned a lift & shift at ...

    1. #1
      gymno's Avatar
      gymno Guest
      Exchange:
      Broadband ISP:
      Router:
      Sky TV:

      lift & shift

      so having suffered noise on my line for over 6 weeks now, sky have actioned a lift & shift at my exchange for me.
      to cut a long story short, it's been booked in for tomorrow but i have a question.

      what exactly does this do?


    2. Advertisement
    3. #2
      Fryingpan77's Avatar
      Fryingpan77 is offline Sky User Member
      Exchange: Shipley
      Broadband ISP: Sky Broadband Unlimited Fibre
      Router: Sky Hub SR101
      Sky TV: Sky+HD box
      Join Date
      Mar 2012
      Location
      Bradford
      Posts
      668
      Thanks
      95
      Thanked 33 Times in 32 Posts

      Re: lift & shift

      I'm not sure but it sounds painful

      I'm sure I read somebody having this done on this forum.
      Hopefully they will spot your thread.

      EDIT. Hope he doesn't mind me using his name, It was Ipster.
      Angel_Rex and gymno like this.
      With sky since 1997.

    4. #3
      tenar's Avatar
      tenar is offline Sky User Member
      Exchange: Newcastle NINE
      Broadband ISP: sky fibre max
      Router: Sky Q Hub ER110
      Sky TV: none
      Join Date
      Mar 2009
      Location
      newcastle co down
      Posts
      415
      Thanks
      0
      Thanked 41 Times in 39 Posts

      Re: lift & shift

      basically your cabling is move from 1 set of equipment to another as long there is available space your have a set of cables called tie pairs with are moved to either a different dslam or sets of port within that dslam

    5. #4
      gymno's Avatar
      gymno Guest
      Exchange:
      Broadband ISP:
      Router:
      Sky TV:

      Re: lift & shift

      hi fryingpan.

      it's only been painful for sky so far...
      3 openreach visits, 3 ? charges to sky & 3 epic fails.

      i know it's basically unplugging me from where i am & into a new slot, but if the noise is induced between me & the exchange, how would that help?
      Last edited by gymno; 08-07-12 at 08:42 PM. Reason: spelling- i'm a control freak

    6. #5
      tenar's Avatar
      tenar is offline Sky User Member
      Exchange: Newcastle NINE
      Broadband ISP: sky fibre max
      Router: Sky Q Hub ER110
      Sky TV: none
      Join Date
      Mar 2009
      Location
      newcastle co down
      Posts
      415
      Thanks
      0
      Thanked 41 Times in 39 Posts

      Re: lift & shift

      after most other things have been tried sometimes problem is over congested dslam or possible problem with cabling gaining high noise from equipment this can have a lot of benefits on reducing load on the line

    7. #6
      User05's Avatar
      User05 is offline Sky User Member
      Exchange:
      Broadband ISP: Sky Fibre Unlimited
      Router: Sagem F@ST 2504n
      Sky TV: Sky+HD box
      Join Date
      Dec 2008
      Posts
      3,030
      Thanks
      0
      Thanked 171 Times in 164 Posts

      Re: lift & shift

      The noise present for both parties?

    8. #7
      gymno's Avatar
      gymno Guest
      Exchange:
      Broadband ISP:
      Router:
      Sky TV:

      Re: lift & shift

      thankyou tenar.

      it's quite tricky researching this online, you know.

      especially when (having been used to 19999kbps/1168kbps) i'm on about 2 meg, using a ps3 browser & dropping every 15 minutes.

      hopefully the lift & shift will work

    9. #8
      gymno's Avatar
      gymno Guest
      Exchange:
      Broadband ISP:
      Router:
      Sky TV:

      Re: lift & shift

      Quote Originally Posted by User05 View Post
      The noise present for both parties?
      yes.

      sky cst have been excellent (as usual) & it's 1 of the 1st things i was asked

    10. #9
      tenar's Avatar
      tenar is offline Sky User Member
      Exchange: Newcastle NINE
      Broadband ISP: sky fibre max
      Router: Sky Q Hub ER110
      Sky TV: none
      Join Date
      Mar 2009
      Location
      newcastle co down
      Posts
      415
      Thanks
      0
      Thanked 41 Times in 39 Posts

      Re: lift & shift

      really the only ones that will know the reason for this to be done sometimes this can happen on first fault engineer but always has to be booked after engineer has visited or is on site called co-op

    11. #10
      gymno's Avatar
      gymno Guest
      Exchange:
      Broadband ISP:
      Router:
      Sky TV:

      Re: lift & shift

      well what can i say?

      i visit this forum every day, but resisted the temptation to post about my problem because initially it was quite intermittent & with things like REIN as a possible cause, i kind of knew it would drag on, which it has.

      i didn't intend to go into the details, but here are the facts:

      5 line tests by sky. 2 failed, both code AC (problem my end).
      2 BTO visits (testing in test socket) result = clear.
      sky line/card reset at exchange (aka 'the knock') result = no improvement.
      BTO 'noise specialist' visit to exchange = clear.
      Last edited by gymno; 08-07-12 at 10:06 PM. Reason: changed OR to BTO

     

     
    Page 1 of 5 123 ... LastLast

    Tags for this Thread

    Posting Permissions

    • You may not post new threads
    • You may not post replies
    • You may not post attachments
    • You may not edit your posts
    •  
    SkyUser - Copyright © 2006-2017. SatDish and NewsreadeR | SkyUser is in no way affiliated with Sky Broadband / BSkyB
    RIPA NOTICE: NO CONSENT IS GIVEN FOR INTERCEPTION OF PAGE TRANSMISSION