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    Upgraded To Unlimited But Slower Speeds!

    This is a discussion on Upgraded To Unlimited But Slower Speeds! within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hello everyone - I am new on here so please be nice I've just upgraded to Sky Unlimited yet I ...

    1. #1
      sharky10's Avatar
      sharky10 is offline Sky User Member
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      Upgraded To Unlimited But Slower Speeds!

      Hello everyone - I am new on here so please be nice

      I've just upgraded to Sky Unlimited yet I have noticed the speeds have barely got quicker - if anything they seem slower!
      I've just ran a test and it seems the download speed is only 1.59mb out of a possible 14mb. The router is plugged straight into the phone line with no phone/Sky+ bob plugged in - no other phone lines etc.
      What could be done to improve this speed?
      Many thanks in advance.


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    3. #2
      Isitme's Avatar
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      Re: Upgraded To Unlimited But Slower Speeds!

      When you say you have upgraded, what did you have before?

      Please post your stats.- How to get your router statistics - Sky User - The unofficial support forum for everything Sky!

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


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    4. #3
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      Re: Upgraded To Unlimited But Slower Speeds!

      Everyday lite.

    5. #4
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      Re: Upgraded To Unlimited But Slower Speeds!

      You should get the same speed, but post your stats and we will have a look.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    6. #5
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      Re: Upgraded To Unlimited But Slower Speeds!

      Quote Originally Posted by sharky10 View Post
      The router is plugged straight into the phone line with no phone/Sky+ bob plugged in - no other phone lines etc.
      What could be done to improve this speed?
      Many thanks in advance.
      I hope you mean into a filter & then into the phone line, unless you've a filtered faceplate of course.

    7. #6
      williammorris's Avatar
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      Re: Upgraded To Unlimited But Slower Speeds!

      I dont believe your speed changes if your already on LLU just you replace the (2GB limit? ) to unlimited

    8. #7
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      Re: Upgraded To Unlimited But Slower Speeds!

      Yeah still using a microfilter.
      It's 14mb whether it's Lite or Unlimited, just bugging me why I've only for 1.59mb - may as well look elsewhere if that's all they can provide.

      ADSL Link Downstream Upstream
      Connection Speed 2048 kbps 606 kbps
      Line Attenuation 65.0 dB 40.9 dB
      Noise Margin 2.9 dB 12.4 dB

    9. #8
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      Re: Upgraded To Unlimited But Slower Speeds!

      Well your noise is dam high! Is that on LLU or are you on ADSL?

      My noise is 43DB I get 7mbps.

    10. #9
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      Re: Upgraded To Unlimited But Slower Speeds!

      Out of curiosity, where are you getting 14mbps from? Is this what Sky estimated?

      Both packages are up to 20mbps, mainly depending on the length of your line. Only difference between Everyday Lite and Unlimited is that Everyday Lite has 2gb limit, whereas Unlimited is just that. No difference in speeds or settings applied on the line.

      You're either:

      a) A long way from the exchange and no matter what LLU provider you go with, this will not change; or
      b) Experiencing a line fault.

      Do you have any audible noise or issues with your landline?

    11. #10
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      Re: Upgraded To Unlimited But Slower Speeds!

      To back up my last post. here's mine

      I wish I could get more! But to be fair I am happy with what I get. It does all I need the internet to do. I downloaded a 30GB game overnight so it was done when I needed it.

      ADSL Link Downstream Upstream
      Connection Speed 7835 kbps 765 kbps
      Line Attenuation 43.0 dB 26.3 dB
      Noise Margin 7.1 dB 15.2 dB

     

     
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