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    Activated Today

    This is a discussion on Activated Today within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hi, my Sky Broadband Unlimited service went active today and I managed to get my own Netgear router working with ...

    1. #1
      kinase's Avatar
      kinase is offline Sky User Member
      Exchange: Darton
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      Activated Today

      Hi, my Sky Broadband Unlimited service went active today and I managed to get my own Netgear router working with the PPPoA settings I got from the Sagem router Sky sent me. Now I'm wondering what speed I should expect to end up with when their DLM is done. When I ordered I was told I had and estimated speed of 4-9.2Mbps and with my previous ISP I used to average around 7.5Mbps but have read other threads where people have lost speed on moving to Sky.

      My setup is just as it was with my previous ISP, router connected direct to the pre-filtered faceplate of my NTE5 socket with no secondary wiring connected.

      These are my router stats at present:
      Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
      WAN pppoa 328130 687509 0 3151 116935 02:18:25
      LAN1 Link Down 23273 28036 0 4308 1567 --
      LAN2 Link Down --
      LAN3 Link Down --
      LAN4 10M/100M 02:23:09
      WLAN 300M 669400 305398 0 117607 3367 02:18:30
      ADSL Link Downstream Upstream
      Connection Speed 4094 kbps 605 kbps
      Line Attenuation 44.5 db 26.0 db
      Noise Margin 6.8 db 16.6 db

      Many Thanks


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    3. #2
      williammorris's Avatar
      williammorris Guest
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      Re: Activated Today

      Hi, I was as per my old ISP and I get the same. 7mbps. You will have to wait and see what DLM does and this should increase over the next 10 days (everyone starts on 4094kbps). When your connection has been up over 72 hours I believe that's DLM over. A final reboot may or may not give you more. however I have a attenuation of 43DB and I get 7mbps synced at 7365kbps

      SO that's a rough guide better than the guesstimate that can be given from this sites tools

      As for Sky unlimited - good choice. I never worry about what I download. I do usenet fixed at 5mbps 24/7 and have done since I joined. that's about 240GB a week - no probs!

    4. #3
      kinase's Avatar
      kinase is offline Sky User Member
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      Re: Activated Today

      Many Thanks

      Hope I achieve a similar speed.

    5. #4
      Isitme's Avatar
      Isitme is offline Sky User Moderator
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      Re: Activated Today

      Your noise margin looks a bit low for the start speed, its already below the old default. You should plug into your Test socket using only the ADSL cable supplied by Sky, take and post your stats from there.
      How to test your ADSL in the Master Test Socket - Sky User - The unofficial support forum for everything Sky!

      If you do not have a Test socket, remove everything you have plugged into the phone line except the router and take your stats.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    6. #5
      kinase's Avatar
      kinase is offline Sky User Member
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      Re: Activated Today

      Hi,

      Thanks for the reply. So I have connected a microfilter to my test socket and just have the adsl cable connected direct to the router. These are the stats from the router now:

      Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
      WAN pppoa 481412 598609 0 842 7867 19:23:19
      LAN1 Link Down 208060 261322 0 4843 2809 --
      LAN2 Link Down --
      LAN3 Link Down --
      LAN4 10M/100M 19:23:31
      WLAN 300M 410361 236801 0 7255 511 19:23:13
      ADSL Link Downstream Upstream
      Connection Speed 4094 kbps 605 kbps
      Line Attenuation 44.5 db 26.0 db
      Noise Margin 7.8 db 16.6 db

    7. #6
      Isitme's Avatar
      Isitme is offline Sky User Moderator
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      Re: Activated Today

      That's a bit better, but not much. Can you check that there is no dial tone on any of your extensions when the master faceplate is removed?

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    8. #7
      kinase's Avatar
      kinase is offline Sky User Member
      Exchange: Darton
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      Router: Sagem F@ST 2504n
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      Re: Activated Today

      I can tell you for a fact there isn't as I previously disconnected all the secondary wiring from the old NTE5 faceplate many months ago and it's taped up at the back of the socket.

    9. #8
      Isitme's Avatar
      Isitme is offline Sky User Moderator
      Exchange: Bannockburn
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      Router: Sky Hub SR102
      Sky TV: Sky+ HD
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      Re: Activated Today

      There are quite a few cases where all the sockets are not wired through the master or are incorrectly wired into the master. Many find they have a junction box feeding the master and one or more extensions. Hence my request.

      If you are happy that everything is OK at your end, you will have to wait and see how it pans out. Your line may not have been set up properly, but you will have to wait until DLM is complete before Sky will look at it. Somewhere around 5-7Mb would be about average for your line

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





     

     

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