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    sky free BB not free

    This is a discussion on sky free BB not free within the Sky Broadband help forums, part of the Sky Broadband help and support category; this is a post on behalf of the motherinlaw... Previously she was on tiscali before that ended and was paying ...

    1. #1
      thequeenscheese's Avatar
      thequeenscheese is offline Sky User Member
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      sky free BB not free

      this is a post on behalf of the motherinlaw...
      Previously she was on tiscali before that ended and was paying 10er p/m i think then, but when she got sky we cancelled the tiscali to get free sky bb but on the point of taking the package they told her it would be 15p/m as her exchange (mottram sk15) was full...
      Can they do this as they offer free bb? surley they can soak up this cost in the big scale of things she now has resorted to 3g as it works out cheaper (funnly its faster than i get speedwise)..



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      Re: sky free BB not free

      They should not put anyone who has requested free broadband on Connect, at I think you will find, 17 a month. That is what they do when someone asks for Unlimited and no spaces are available. She should not accept Connect at any price(well maybe 5 a month) and make sure that Sky knows this.

      TomD


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    4. #3
      thequeenscheese's Avatar
      thequeenscheese is offline Sky User Member
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      Re: sky free BB not free

      she hadnt asked for unlimeted just the free option.. and they said she had to pay 15p/m (last year now) for it..

     

     

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