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    Very intermittent ADSL service in Broadstairs

    This is a discussion on Very intermittent ADSL service in Broadstairs within the Sky Broadband help forums, part of the Sky Broadband help and support category; I have had a very intermittent connection today. Loads of drop outs and even when the internet is reachable, it ...

    1. #1
      dog-man's Avatar
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      Very intermittent ADSL service in Broadstairs

      I have had a very intermittent connection today. Loads of drop outs and even when the internet is reachable, it is much slower than normal.

      Is anyone aware of a problem affecting the Broadstairs, east Kent area.


      Just tried my phone via 3UK and it seems they have an internet access problem also, so this must be a major outage.

      I have not seen anything reported.



      dog-man


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    3. #2
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      Re: Very intermittent ADSL service in Broadstairs

      The only thing I have seen which might effect your area is this - Disruption to Broadband Services.

      My area has had problems since about 2 pm, but I just dropped for a couple of minutes then reconnected. The phone was down at the same time.

      TomD


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      Re: Very intermittent ADSL service in Broadstairs

      I have gone to sky's status pages and entered my post code and it says my exchange is not affected.

      Something major is wrong as I also could not get online via my smart phone with 3uk.

      I can now.


      Hopefully the problem is now fixed.


      dog-man

    5. #4
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      Re: Very intermittent ADSL service in Broadstairs

      There are a few other reports about poor broadband in the Kent area.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    6. #5
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      Re: Very intermittent ADSL service in Broadstairs

      Good, as I was beginning to think it was just me even though I had the same problem with 3uk.

      It seems that when the connection is ok, if I overload it and it doesn't take much to do that. Perhaps downloading something around 120k per second, the connection will be lost.

      Something is very fragile it seems at the moment.

      I won't mind if it's because BT are activating my fibre cabinet so I can place my order!



      dog-man

    7. #6
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      Re: Very intermittent ADSL service in Broadstairs

      I won't mind if it's because BT are activating my fibre cabinet so I can place my order!
      That would be a real silver lining.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    8. #7
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      Re: Very intermittent ADSL service in Broadstairs

      Problems are still there and the number for broadband faults is always busy.


      dog-man

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      Re: Very intermittent ADSL service in Broadstairs

      I don't know if the cause of this is affecting Sky customers as well...

      thinkbroadband :: BT equipment failures cause outages in Sheffield and London

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

    10. #9
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      Re: Very intermittent ADSL service in Broadstairs

      Could be connected.

      There does seem to be a capacity problem.
      If I use it lightly, then it seems mostly ok.
      Put any strain on it and it will quickly collapse.


      dog-man

     

     

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