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    2 Years of terrible broadband speeds!

    This is a discussion on 2 Years of terrible broadband speeds! within the Sky Broadband help forums, part of the Sky Broadband help and support category; When I joined Sky I was paying an extra 10 for unlimited. Unlimited has always been cheaper than Connect. iirc ...

    1. #11
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      Re: 2 Years of terrible broadband speeds!

      When I joined Sky I was paying an extra 10 for unlimited.
      Unlimited has always been cheaper than Connect. iirc it was 10 per month, then it went to 12.50 then a fiver discount if you have Sky Line Rental so 7.50 - Connect was 17 per month.




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    3. #12
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      Re: 2 Years of terrible broadband speeds!

      that is what I am being charged (17).... so what do I ask for when I call them?
      Again, thanks for your time and help in all this.

    4. #13
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      Re: 2 Years of terrible broadband speeds!

      Ask them if you could change from Connect to Unlimited.

      Is your line rental with Sky?




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      Re: 2 Years of terrible broadband speeds!

      Yes, I get TV, telephone and broadband from them - my monthly bill is just over 50 plus call charges

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      Re: 2 Years of terrible broadband speeds!

      Give them a ring and save some money and get a better connection. The only possible problem is that there maybe no ports left at the exchange or the exchange is not LLU 'ed




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      Re: 2 Years of terrible broadband speeds!

      If you are in Saint Asaph it is enabled by Sky, so if they say you can't get Unlimited tell them you are think of moving to TalkTalk, that my encourage them to do something. If they still say you can't get it, get in touch with TalkTalk and ask them what speed they can give you.

      TomD


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