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    poor speeds and dropouts

    This is a discussion on poor speeds and dropouts within the Sky Broadband help forums, part of the Sky Broadband help and support category; il look into that thanks, will it matter that im back on gdmt which filter? altho i think the issue ...

    1. #51
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      Re: poor speeds and dropouts

      il look into that thanks, will it matter that im back on gdmt which filter? altho i think the issue now is the hd box creating errors on the line
      Last edited by thequeenscheese; 27-06-12 at 11:10 PM.


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    3. #52
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      Re: poor speeds and dropouts

      I will not matter, you are probably better on G.DMT, getting rid of the interference is the main thing.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    4. #53
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      Re: poor speeds and dropouts

      Ok bit of an update here having posted this on av forums aswell (well the hd box causing errors) i got a few replys 1 sudgesting i should disconnect the rigner wires from the socket basically anything not in slots 2 and 5, now this has been done my downstream noise margin has jumped up to 12-13 db from 7-8db where it was after the reconfiguration by sky so having called them back they have now set about an auto dml reconfiguration so hopefully i might get a sharp speed increase the, interweb does feel sharper tho already..

      this is the link to the other forum if anyones interested..

      sky hd 1tb | AVForums.com - UK Online - Page 2

    5. #54
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      Re: poor speeds and dropouts

      Router Statistics

      System Up Time: 02:11:01
      Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
      WAN PPPoA 73630 94998 0 1957 11951 02:09:42
      LAN 100M/Full 2419 73 0 36 0 02:10:56
      WLAN 11M/54M 100699 80377 0 12300 2024 02:10:44
      ADSL Link Downstream Upstream
      Connection Speed 2048 kbps 448 kbps
      Line Attenuation 56 db 31 db
      Noise Margin 13 db 17 db

    6. #55
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      Re: poor speeds and dropouts

      Ring wire interference is one of the things shown up by usig the Test socket. Did they say they were restarting DLM? It looks like you are capped at 2048/448. If it does not move tonight I would call back and ask them to configure your line manually.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    7. #56
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      Re: poor speeds and dropouts

      yes restarting the dlm i think, and she said im not capped i mader a point to ask about this before she restarted the dlm..

    8. #57
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      Re: poor speeds and dropouts

      You are capped. If you weren't you would be syncing higher and have a noise margin of 7. The fact that you have a noise margin of 13db means the line cannot connect any faster, ergo, you are capped.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    9. #58
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      Re: poor speeds and dropouts

      well i dunno she said i wasnt, it was 7db before i unhooked the ring wires... its only sinse then its shot up, if i am then ill get them to look when the upper level techs call me back..

    10. #59
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      Re: poor speeds and dropouts

      If the speed has been set originally be DLM it may not appear to be capped to the advisor, but it is. You should now get 4-5 Mb.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    11. #60
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      Re: poor speeds and dropouts

      i wish id kept the upper level tech no. the one that was texted to me no longer works it just recognises my no. and says problem solved or something.. tut

     

     
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