Your forum username:
Do you already have an account?
Forgot your password?
  • Log in or Sign up


    Welcome to Sky User - The Unofficial Support Forum for everything Sky! - Proudly helping over 65k members.


    Advertisement

    Results 1 to 7 of 7

    8mg

    This is a discussion on 8mg within the Sky Broadband help forums, part of the Sky Broadband help and support category; sky called out bt to ckeck my line the line is fine a few times sky have told me im ...

    1. #1
      1067's Avatar
      1067 is offline Sky User Member
      Exchange:
      Broadband ISP: Not on Sky
      Router:
      Sky TV:
      Join Date
      Feb 2007
      Posts
      36
      Thanks
      7
      Thanked 1 Time in 1 Post

      8mg

      sky called out bt to ckeck my line the line is fine a few times sky have told me im on a 8mg connection the bt engineer says im on 8mg connection when i put my phone number in samknows site my exchange is BT Wholesale ADSL
      BT Wholesale ADSL Max
      BT Wholesale WBC (21CN)
      AOL LLU
      TalkTalk (CPW) LLU
      Sky Broadband / Easynet LLU
      with my exchang having been upgraded i thought it would be up to 24mg all tho i now i wont get any where near that sky are connecting me at 4mg


    2. Advertisement
    3. #2
      IWasNotTheEnemy's Avatar
      IWasNotTheEnemy is offline Sky User Member
      Exchange: LWWIL
      Broadband ISP: Sky Fibre Unlimited
      Router: Sky Hub SR102
      Sky TV: Now TV
      Join Date
      Apr 2007
      Location
      London
      Posts
      9,374
      Thanks
      3
      Thanked 122 Times in 121 Posts

      Re: 8mg

      Post your connection stats
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

    4. #3
      1067's Avatar
      1067 is offline Sky User Member
      Exchange:
      Broadband ISP: Not on Sky
      Router:
      Sky TV:
      Join Date
      Feb 2007
      Posts
      36
      Thanks
      7
      Thanked 1 Time in 1 Post

      Re: 8mg

      sky had a engineer out to my house to check my line I moved to sky when my exchange was upgraded to adsl2 ive asked sky umteen times about my connection when they say im on 8mg connection they sent a bt engineer to check my line and he said the line is fine and he confirmed that i was on 8mg connection i thought that was adslmax not adsl2
      Router Statistics

      System Up Time: 20:56:04
      Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
      WAN MER 17956 137211 0 477 1149 11:18:35
      LAN Up 14092 10090 0 76 13 20:56:04
      WLAN Up 142828 101976 0 1495 570 20:55:42
      ADSL Link Downstream Upstream
      Connection Speed 6137 kbps 797 kbps
      Line Attenuation 48.5 dB 27.6 dB
      Noise Margin 6.6 dB 15.7 dB
      Poll Interval: (secs, at least 3s)

    5. #4
      1067's Avatar
      1067 is offline Sky User Member
      Exchange:
      Broadband ISP: Not on Sky
      Router:
      Sky TV:
      Join Date
      Feb 2007
      Posts
      36
      Thanks
      7
      Thanked 1 Time in 1 Post

      Re: 8mg

      yesterday sky had a bt engineer to check my line he said the line was fine any speed issues is at skys end he phoned sky and they told him that the were running tests on my connection to last 12 days come from the nightsift and my speed is up to

      Modem



      Modem Status

      Connected



      DownStream Connection Speed

      6137 kbps

    6. #5
      Isitme's Avatar
      Isitme is offline Sky User Moderator
      Exchange: Bannockburn
      Broadband ISP: Sky Fibre Unlimited
      Router: Sky Hub SR102
      Sky TV: Sky+ HD
      Join Date
      Dec 2006
      Location
      Central Scotland
      Posts
      34,131
      Thanks
      64
      Thanked 1,641 Times in 1,602 Posts

      Re: 8mg

      You are on ADSL2+ which is up to 24Mb, 20 with Sky. The reason you are not getting more is that you are too far from the exchange. Between 6-7Mb is reasonable for your attenuation. If you ever got much more your line must have developed a serious fault, causing the attenuation to increase.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    7. #6
      1067's Avatar
      1067 is offline Sky User Member
      Exchange:
      Broadband ISP: Not on Sky
      Router:
      Sky TV:
      Join Date
      Feb 2007
      Posts
      36
      Thanks
      7
      Thanked 1 Time in 1 Post

      Re: 8mg

      I no its up to 24mg but sky kept telling me im on 8mg and was only geting 4mg

    8. #7
      Isitme's Avatar
      Isitme is offline Sky User Moderator
      Exchange: Bannockburn
      Broadband ISP: Sky Fibre Unlimited
      Router: Sky Hub SR102
      Sky TV: Sky+ HD
      Join Date
      Dec 2006
      Location
      Central Scotland
      Posts
      34,131
      Thanks
      64
      Thanked 1,641 Times in 1,602 Posts

      Re: 8mg

      Your connection will be capped to 8Mb, but your line is incapable of giving you that. Sky quote sync speed which is different from actual download speed. With your present sync speed you should be getting about 5.3-5.5Mb.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





     

     

    Tags for this Thread

    Posting Permissions

    • You may not post new threads
    • You may not post replies
    • You may not post attachments
    • You may not edit your posts
    •  
    SkyUser - Copyright © 2006-2017. SatDish and NewsreadeR | SkyUser is in no way affiliated with Sky Broadband / BSkyB
    RIPA NOTICE: NO CONSENT IS GIVEN FOR INTERCEPTION OF PAGE TRANSMISSION