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    After test

    This is a discussion on After test within the Sky Broadband help forums, part of the Sky Broadband help and support category; When sky had me on the 10 day test period DLM my speed was set at 6.3 i accidently switched ...

    1. #1
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      After test

      When sky had me on the 10 day test period DLM my speed was set at 6.3 i accidently switched of my router and the speed droped to 5.5 so when i went on the phone to them about it they rebooted it there end and now its now just over 5 and its the same in the test socket


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    3. #2
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      Re: After test

      Router Statistics

      System Up Time: 0:31:19
      Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
      WAN MER 1146 1457 0 31 21 0:11:21
      LAN Up 1265 266 0 25 53 0:31:19
      WLAN Up 4927 4199 0 7773 805 0:30:58
      ADSL Link Downstream Upstream
      Connection Speed 5056 kbps 768 kbps
      Line Attenuation 46.0 dB 28.0 dB
      Noise Margin 4.1 dB 16.0 dB
      Poll Interval: (secs, at least 3s)

    4. #3
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      Re: After test

      is that test socket reading or normal setup poor noise margin on downstream but could be line configured extra noise suppression so dropping sync rate if past 10 day period call up to have some checks done to config but aslo check phone line for any noise

    5. #4
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      Re: After test

      The fault has been raised to custormer solutions team

     

     

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