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This is a discussion on Speedtest within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hi can anyone advise me, below are my router stats but when i perform a speed test with speedtest.net i ...
- 22-05-12, 08:57 AM #1
Hi can anyone advise me, below are my router stats but when i perform a speed test with speedtest.net i only ever get 14.5 to 15mb
ADSL Link Downstream Upstream Connection Speed 18014 kbps 1161 kbps Line Attenuation 20.0 dB 13.5 dB Noise Margin 6.9 dB 8.7 dB
- 22-05-12, 10:29 AM #2
- 22-05-12, 11:25 AM #3
Tried test socket no difference. the line was configed manually by sky as dlm would only get me to 15mb, sky say may only get 1mb more.
- 22-05-12, 11:39 AM #4
Sent from my ST18iWith sky since 1997.
- 22-05-12, 12:36 PM #5
That's already on a 'gamer profile' (8ms delays) - it's on the 18mbps profile (18016/1216).
SNR is already at target, so it's unlikely that manually profiling that will make it go any higher (or at least anything noticeable and worth the phone call).
- 22-05-12, 12:47 PM #6
Re: SpeedtestWith sky since 1997.
- 22-05-12, 12:57 PM #7
I wasn't trying to pick holes in what you were saying, just tossing in my opinion.
You see attenuation graphs all over the internet suggesting what lines are capable off, but it's really all suggestion - lines differ from each other. I've seen lines in the teens not get above 17mbps at max, whereas I've seen some in the mid 20s get 19 odd. There's no sure fire way of saying 'that line can support x mbps', but going by the SNR, the OP is at the most the line can handle.
- 22-05-12, 01:26 PM #8
- 22-05-12, 05:00 PM #9
Just to go back to your original question, you will never be able to download at the same speed as you sync, due to line overheads. You should get somewhere between 15.3 and 16.2 Mb (10-15% of sync speed) Normally you will loose a bit more when using wireless, this can vary greatly depending on your local environment.
You could try starting in Safe Mode with Networking and go here Sky User - Broadband Speed Tester and try a speed test. This will show whether your software, AV, firewalls or even malware is slowing you down.
- 22-05-12, 06:00 PM #10
Yes all opinions are valid.
Just to say phoned sky lunchtime they have increased the line speed to 20mb
ADSL Link Downstream Upstream Connection Speed 18486 kbps 1164 kbps Line Attenuation 20.5 dB 11.7 dB Noise Margin 6.9 dB 8.2 dB
Bit of improvement, said could put me back on the DLM as the last four days of testing i kept having power cuts which may cause DLM to think loss of sync and keep dropping the syn speed [Connected to sky broadband on 11/05/112]
Didn't think it was 10-15% more 5%
Don't know if i should let them put me back on DLM?