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    Viewing CCTV on internet and Mobile

    This is a discussion on Viewing CCTV on internet and Mobile within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hi, Im new to this forum (I have read many articles though, very useful, thanks), but I really need some ...

    1. #1
      dar1000's Avatar
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      Viewing CCTV on internet and Mobile

      Hi, Im new to this forum (I have read many articles though, very useful, thanks), but I really need some help on how to get my Swann CCTV (4 Channel DVR-1300) working so I can view it away from home on the internet or on my mobile phone.

      I know there is many articles and questions in this forum about this and I have read everyone of them over the last 2 weeks since trying to get mine to work. I have changed many settings on my router (not sure what router it is as only info i can get from it is its a Sagem with
      Firmware Version 2.8Sky (think It might be Sagem F@st 2504, (but could be wrong) going on pictures ive searched). I have opened an account with DynDNS and have the DynDNS Pro service (which their site stated I needed, to be able to view DVR systems) and got a Hostname. I dont even know if I got this working right.

      I have managed to get things working like being able to view my cameras on my PC by puting the 192.168.0.**ort number in the address bar and can also view on my mobile while within range of my router. I have tryed the same by putting my Dyn hostname in the address bar but nothing. I have treid to access when at work on their PC but again nothing.

      I have entered my Dyn details in my router and on my DVR. Im not sure what else i need to do, I have changed so many setting on my router Im not sure if I should or shouldnt of.

      Can anyone help me with a walkthrough of how I should setup my DVR,Router,Dyn settings from the start please. I have tried everything Ive search so far on this site but im not really getting anywhere.

      Thanks.


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    3. #2
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      Re: Viewing CCTV on internet and Mobile

      Hi there,

      I have exactly the same system as you and have managed to get mine working fine.

      Have you set a static IP address for the CCTV system?

      If so, you need to setup some port forwarding on the router. These will usually be port 9000 and port 18004 and forward them to the IP address that you have setup for the CCTV system

    4. #3
      dar1000's Avatar
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      Re: Viewing CCTV on internet and Mobile

      Hi, thanks for replying,

      How do i know if i have setup a static IP address, did i need Dyn hostname to do that. I think I have already setup the port forwarding.

    5. #4
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      Re: Viewing CCTV on internet and Mobile

      I have tryed the same by putting my Dyn hostname in the address bar but nothing.
      The Sky routers do not support NAT loopback so you will not be able to access your DVR from within your network using DynDNS address. You can only use this from outside your network, ie, using 3g or someone else's network, eg, your workplace.

      If you don't know if you have set up a static address for the DVR, then you have probably not done so. You should find instructions on how to do this in the DVR manual.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    6. #5
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      Re: Viewing CCTV on internet and Mobile

      Thanks, I have just checked the DVR and it is set for a static address.

    7. #6
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      Re: Viewing CCTV on internet and Mobile

      Is the DVR's address within the range of the router? ie, 192.168.0.2-254, if you have not changed the default address of the router.
      Have you opened the ports in the router to allow access to that address?
      If you don't know much about opening ports, try using this application, - Download Simple Port Forwarding 3.3.0 Free - Will make forwarding ports on your router as easy as a few clicks - Softpedia

      Just make sure you select the correct router from the list and it is a piece of cake.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    8. #7
      dar1000's Avatar
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      Re: Viewing CCTV on internet and Mobile

      Yes I have my DVR within range, Ive got the ports open, but i think only port 9000 is working, cant seem to get 85 or 18004 open. Ive emailed you my address to see if you can access them.

    9. #8
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      Re: Viewing CCTV on internet and Mobile

      Sorry, I can't get a reply, it just times out.

      Can you check your Firewall rules they should look like this, except your LAN port should be 123.
      Viewing CCTV on internet and Mobile-fwrules.jpg
      Your Services list should look like this
      Viewing CCTV on internet and Mobile-services.jpg

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    10. #9
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      Re: Viewing CCTV on internet and Mobile

      Ive done like you said best I can get it is slightly different, with the ports I had to put a start and end.

      # Enable Service Name Action LAN Server IP address WAN Users Log
      1 DVR1 Allow always 192.168.0.123 (85:85) 0.0.0.0 (1:65535) Always
      2 DVR2 Allow always 192.168.0.123 (9000:9000) 0.0.0.0 (1:65535) Always
      3 DVR3 Allow always 192.168.0.123 (18004:18004) 0.0.0.0 (1:65535) Never
      Default Yes Any BLOCK always

      I pretty much had it like this first time round but i deleted them and redone again just incase.
      Last edited by dar1000; 23-05-12 at 07:23 PM.

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      Re: Viewing CCTV on internet and Mobile

      I have been able to connect to something on port 85, but not the other two.

      Could I suggest that you use a lower port number for the other two devices?

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

     

     
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