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    Random Web Pages not working / firewall/router issue?

    This is a discussion on Random Web Pages not working / firewall/router issue? within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hi Guys Over the weekend certain sites just completely stopped working (BBC/AMAZON and a host of others) while other sites ...

    1. #1
      cjsmith7's Avatar
      cjsmith7 is offline Sky User Member
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      Random Web Pages not working / firewall/router issue?

      Hi Guys
      Over the weekend certain sites just completely stopped working (BBC/AMAZON and a host of others) while other sites worked faultlessly.
      I have had the usual arguments / hang ups with sky tech support but I found that disabling windows firewall solves the issue.
      I then upgraded my ESET antivirus to the full suite and the same thing is happening although its now intermittent.
      All the sites work with the firewall off, and the same thing happens on my laptop.
      I also have a virgin media connection and everything works fine with firewall on and off on that one which suggests its the router to me.
      Sky tech support have now washed their hands as they say its a windows issue.
      I've no idea what to do next other than cancel sky (which i dont really want to do)
      Many thanks in advance for any help you can offer
      Best regards
      Chris


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    3. #2
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      ANDYB1126 is offline Sky User Member
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      Re: Random Web Pages not working / firewall/router issue?

      I dont think its a issue at your end as over the weekend I noticed that I was no longer able to access my own website and others, yet others worked perfectly.
      I went through the old firewall crap with them before getting transferred to Tier 2. I managed to find a raft of people I know that are connected to my exchange who also cannot access the same web pages as me. As in your case, this is intermittent, occasionaly I can access them for 10 mins or so, then they go again. This also coincides with my PS3 disconnecting.

      This is now getting progressively worse. I cant access BBC, Sky Sports, Facebook, my own website. Its now been 4 days and Im getting really hacked off. Ive only been with Sky for two weeks after years of faultless service from O2.

    4. #3
      cjsmith7's Avatar
      cjsmith7 is offline Sky User Member
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      Re: Random Web Pages not working / firewall/router issue?

      Hi Andy,

      Thanks for the reply.
      After some digging I found a post advising to change DNS settings to (top) 208.67.222.222 (bottom) 208.66.220.220
      I have absolutely no idea what this did or potentially does but it has worked as all sites now load instantly on all browsers.
      Hope it works for you (and your friends) and I hope its legal

      Brgds
      Chris

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      Re: Random Web Pages not working / firewall/router issue?

      Closed in favour of this thread: Webpages not loading.

     

     

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