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    The problems begin!

    This is a discussion on The problems begin! within the Sky Broadband help forums, part of the Sky Broadband help and support category; Originally Posted by Isitme I would disconnect that too, just plug it in if you want to use interactive services, ...

    1. #21
      Ryan1992's Avatar
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      Re: The problems begin!

      Quote Originally Posted by Isitme View Post
      I would disconnect that too, just plug it in if you want to use interactive services, like box office.

      You will notice that your speed is nearly half a mb higher in the Test socket which means you are getting some interference from the internal wiring. You really need to leave it in the Test socket for an extended period to check if the line is still unstable.
      Thank you, I'll keep it connected in the for a while then!
      What I don't understand is when running speed tests, it's claiming the download speeds are 2.5mb, yet the actual browsing speed doesn't seem to be anywhere near that?


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    3. #22
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      Re: The problems begin!

      What can slow you down when browsing is things such as add-ons and the actual site that you are visiting.

      Could I suggest trying a different browser to see if there is any improvement? Chrome, Firefox and Google are meant to be a little faster than IE8 or IE9.

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

    4. #23
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      Re: The problems begin!

      I think the main problem with your browsing speed is down to your upload. 416 is very low and will effect the response time. Give Sky a call and ask them to raise it a bit. You have plenty of noise margin in hand so even on G.DMT you should be able to get 800kbps.

      A quick test is to open Google and enter a simple word like bird. Note the search time, it should be in the .18-.22 second range. Do this with a couple of browsers. I find that IE9 is just as fast as Chrome or Firefox, provided you don't saddle it with too many add-ons.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    5. #24
      Ryan1992's Avatar
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      Re: The problems begin!

      The return time seems similar to what you said.
      It's just the fact that's it's disconnecting even when connected to the test socket!

      I'll get onto them and mention about the upload speeds though, thank you

     

     
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