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    Slow web pages, slow Xbox, Slow everything

    This is a discussion on Slow web pages, slow Xbox, Slow everything within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hi. Been having connection problems since yesterday. First problems I've ever had with sky. I have very slow web pages ...

    1. #1
      screemer's Avatar
      screemer is offline Sky User Member
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      Slow web pages, slow Xbox, Slow everything

      Hi. Been having connection problems since yesterday. First problems I've ever had with sky. I have very slow web pages loading on my mac, my xbox 360 only partially signs in, and now my PS3 won't connect to PSn at all. I have tried connecting both consoles wirelessly and wired, bot hthe same outcome. I have checked all connections, reset my router etc and done a speediest. It shows i am getting 12 meg down 1meg up, but why are my pages soooo slow?? My router page shows i am synced at 13meg. I have just put my PS3 into the DMZ on the Sagem 2504, and hey presto it connected. Now i have disabled the DMZ, and it still connects?? I phoned Sky today and after lots of tests, he told me to phone Sony as my PS3 was the problem???? I am not sure how Sony can be at fault for a 360 not working LOL. Any ideas?? Could it be the exchange?


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    3. #2
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      James_Mitchell is offline Sky User Member
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      Re: Slow web pages, slow Xbox, Slow everything

      Are you in the 01282 area by any chance? If so there's major issues with broadband in that area since Friday. A couple of other areas also seem to be affected as but it mostly seems to be the 01282 area of Lancashire.

    4. #3
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      Re: Slow web pages, slow Xbox, Slow everything

      Nope, I am in southport on 01704.

    5. #4
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      Re: Slow web pages, slow Xbox, Slow everything

      Same as you screemer. I'm also in Southport and this has been happening since yesterday afternoon. I'v had problems getting on to Facebook and can't access any games on there. Most other web pages are O.K. but I've just tried Amazon and that's a no-go. Are you on the churchtown exchange by any chance? I wonder if the Burnley/Blackburn problem has affected us too.

    6. #5
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      Re: Slow web pages, slow Xbox, Slow everything

      LOL as a matter of fact, yes i am on Churchtown. Ahhh, you've made me feel better(sorry). It must be them somehow somewhere.

    7. #6
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      Re: Slow web pages, slow Xbox, Slow everything

      Southport / NW region in general seems to be hit by some kind of Sky network issue whereby pages/images won't intermittently load.

    8. #7
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      screemer is offline Sky User Member
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      Re: Slow web pages, slow Xbox, Slow everything

      Just tried Amazon myself. Wont load at all, the progress bar hangs at half way

    9. #8
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      Re: Slow web pages, slow Xbox, Slow everything

      Just tried Amazon again and it loaded but I bet if I come out and try again it won't. Obviously us at this end of town must be having problems Hopefully it will be O.K. in a couple of days and like you, I feel better that it's obviously their fault!

    10. #9
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      Re: Slow web pages, slow Xbox, Slow everything

      Yeah, but if you speak to Sky, its obviously my PS3's fault LOL. Don't suppose you have a PS3 to try do you?

    11. #10
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      Re: Slow web pages, slow Xbox, Slow everything

      I'm gonna be back on the phone to them tomorrow after work. I'll report back.

     

     
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