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    Decrease in Broadband Speed?

    This is a discussion on Decrease in Broadband Speed? within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hey guys hope someone can shed some light on this before i make a call to Sky. Right, Iím having ...

    1. #1
      daid85's Avatar
      daid85 is offline Sky User Member
      Exchange:
      Broadband ISP: Sky Broadband Unlimited
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      Decrease in Broadband Speed?

      Hey guys hope someone can shed some light on this before i make a call to Sky.

      Right, Iím having some speed issues. I play a lot of online games and Xbox live and Iíve noticed that my speed fluctuates a lot during gameplay. I experience lag then its fine for a few minutes then itís back. Iíve tried various games/servers and the results are the same. I have even tried different PC/Laptops results are the same.
      Because of the lag I checked my router stats and was shocked at the massive drop in sync speed.

      18 Months ago my stats were as followsÖ

      TxPkts - 160724
      RxPkts - 135463
      Collisions - 0
      Tx B/s - 332
      Rx B/s - 2569
      Connection Speed - 12287 kbps 796...

      And my latest resultsÖ

      Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
      WAN MER 109701 57561 0 891 1437 04:29:48
      LAN 1852 845 0 17 3 04:30:33
      WLAN 30658 27893 0 1417 230 04:29:38
      ADSL Link Downstream Upstream

      Connection Speed 8683 kbps 796 kbps
      Line Attenuation 39.0db 24.5db
      Noise Margin 8.3db 10.2db


      I have replaced all the filters around the house 2 in total. And the router is in the same spot as always. I have checked the sky website for any service alerts and for my area there are none.

      Anyone have any ideas?

      Thanks
      Dave


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    3. #2
      Laprion's Avatar
      Laprion is offline Sky User Member
      Exchange: SMBT
      Broadband ISP: SBUF From 1st May
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      Sky TV: Sky+HD box
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      Re: Decrease in Broadband Speed?

      could you save the setting and insert a pin into the hole for 10 seconds and see if that help (18months with no real issues is good) you should also log on to the mysky and check if DLM is working atm

      01 May, 2012 09:49:39 37888 Kbps 1644 Kbps

      old
      [URL=http://www.speedtest.net/result/1923444745.png[/URL]
      Sky User Speed Tester - 30 April, 2012 08:54:22 - 2176 Kbps - 637 Kbps

     

     

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