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    10 day training period

    This is a discussion on 10 day training period within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hi folks Can someone tell me if sky can run the 10 day training period without the customer knowing about ...

    1. #1
      thecarer1's Avatar
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      10 day training period

      Hi folks

      Can someone tell me if sky can run the 10 day training period without the customer knowing about it or should sky inform the customer that its started

      im only asking about this because apparently the 10 days training period started on my line yet again yesterday and i wasnt informed by sky that it had started


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    3. #2
      Laprion's Avatar
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      Re: 10 day training period

      it can randomly start all the time you have your connection there is nothing about them having to tell u about it

      01 May, 2012 09:49:39 37888 Kbps 1644 Kbps

      old
      [URL=http://www.speedtest.net/result/1923444745.png[/URL]
      Sky User Speed Tester - 30 April, 2012 08:54:22 - 2176 Kbps - 637 Kbps

    4. #3
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      Re: 10 day training period

      DLM is always monitoring your line. Should it find any issues, it will attempt to retrain your connection.

      Recently DLM was changed and it appears to be going around the different connections to see if it can redo various connections to see if things can be improved. Previously everyone was stuck with a minimum noise margin of 7dB. Now it can drop as low as 3dB provided that the line can support it.

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

    5. #4
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      Re: 10 day training period

      thanks to both of you for that advice

      going off subject here now but does anyone know how much it would cost me if i decided to buy a netgear DG934G router from sky

    6. #5
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      Re: 10 day training period

      Quote Originally Posted by thecarer1 View Post
      thanks to both of you for that advice

      going off subject here now but does anyone know how much it would cost me if i decided to buy a netgear DG934G router from sky
      i don't think you have a choice atm i thinks it will only be the F@ST2504n now they might not have any others instock

      if they do it could only be because of faulty ones and not for sale

      01 May, 2012 09:49:39 37888 Kbps 1644 Kbps

      old
      [URL=http://www.speedtest.net/result/1923444745.png[/URL]
      Sky User Speed Tester - 30 April, 2012 08:54:22 - 2176 Kbps - 637 Kbps

    7. #6
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      Re: 10 day training period

      Quote Originally Posted by thecarer1 View Post
      thanks to both of you for that advice

      going off subject here now but does anyone know how much it would cost me if i decided to buy a netgear DG934G router from sky
      To my knowledge, Sky haven't sent out the ph2 netgears since 08/09. Maybe some got sent as replacements at some point, but that's about it.

      You can only purchase the 2504n from Sky.

    8. #7
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      Re: 10 day training period

      hmmmm looks like im off to look on ebay then because i found out a couple of months ago and sky agreed with me that the 2504n routers arent compatible with sky customers who have got a long line attenuation

    9. #8
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      Re: 10 day training period

      The Netgear DG934G was sold by Sky for around 28.

      The Sagem 2504N should be around 35.

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

    10. #9
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      Re: 10 day training period

      thanks scubbie

      like i said in my previous message that i cant use the 2504n router on my line so if i cant get a netgear router from sky then ill get one from ebay

     

     

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