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    Router displays Downstream but NO IP address?

    This is a discussion on Router displays Downstream but NO IP address? within the Sky Broadband help forums, part of the Sky Broadband help and support category; I am currently connected to the internet using my tethered device. When inside the router config page it displays my ...

    1. #1
      SOF006's Avatar
      SOF006 is offline Sky User Member
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      Exclamation Router displays Downstream but NO IP address?

      I am currently connected to the internet using my tethered device.

      When inside the router config page it displays my router download speed and upload speed, however I have no IP address or any type of IP other than my local IP.
      I cannot connect to the internet, however upon checking samknows it states that my area is getting fibre optics in September. Could this "outage" be caused by that or is it too early?

      Here is a screenshot of what I am currently looking at:
      Router displays Downstream but NO IP address?-untitled.jpg

      I am very confused as my internet was working perfectly fine yesterday with no issues at all. Also upon checking my phone line for static etc there is absolutely none whatsoever.


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    3. #2
      User05's Avatar
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      Re: Router displays Downstream but NO IP address?

      Is there a solid amber internet light on the router?

      If so, unplug the dsl cable and wait for 5-10 secs. Is it still showing solid amber?

      Edit: There were boat loads of outtages yesterday and looks the same today. Perhaps looking at an outtage - pulse.sky.com

    4. #3
      Isitme's Avatar
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      Re: Router displays Downstream but NO IP address?

      Would this have anything to do with your problem
      Issues in North East Area

      TomD


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    5. #4
      SOF006's Avatar
      SOF006 is offline Sky User Member
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      Re: Router displays Downstream but NO IP address?

      Quote Originally Posted by Isitme View Post
      Would this have anything to do with your problem
      Issues in North East Area
      Ahh, yes it would. That wasn't there when I checked. I live in the Newcastle, Wallsend area. I hope it isn't off for long, I can't use my phones internet all day. Gets expensive!

     

     

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