Your forum username:
Do you already have an account?
Forgot your password?
  • Log in or Sign up


    Welcome to Sky User - The Unofficial Support Forum for everything Sky! - Proudly helping over 65k members.


    Advertisement

    Page 3 of 4 FirstFirst 1234 LastLast
    Results 21 to 30 of 32
    Like Tree1Likes

    Prehistoric speeds!

    This is a discussion on Prehistoric speeds! within the Sky Broadband help forums, part of the Sky Broadband help and support category; Btw - in response to your earlier question: The socket on the left appears to be your BT master socket ...

    1. #21
      jayhab's Avatar
      jayhab is offline Site Content Team
      Exchange: Connah's Quay
      Broadband ISP: Sky Broadband Unlimited Fibre
      Router: Sky Hub SR102
      Sky TV: not any more!
      Join Date
      Mar 2007
      Posts
      480
      Thanks
      27
      Thanked 18 Times in 17 Posts

      Re: Prehistoric speeds!

      Btw - in response to your earlier question:
      The socket on the left appears to be your BT master socket (old style).
      The socket on the right - an NTL master socket - (unsure why you have a BT and NTL socket)
      Hanging out of the BT socket, you appear to have 2 extension leads, 1 plugged into the other. 1 feeding your 'extension', the other possibly feeding the Sky Digibox?

      However you reconnect everything back up, you should install a filter first at the socket and then connect any extensions, the router would be best placed at the master socket if possible and plugged into one side of the filter. Unless you have multiroom, you should be pretty safe to not reconnect the extension going to the digibox (if that is indeed where it goes to).
      So without any socket changes etc, you should have:
      BT socket > Filter > Router & extension lead // Telephone


    2. Advertisement
    3. #22
      slowasasnail's Avatar
      slowasasnail is offline Sky User Member
      Exchange:
      Broadband ISP: Sky Broadband Unlimited
      Router: Netgear V1 DG834GT
      Sky TV: Sky Basic
      Join Date
      Apr 2012
      Posts
      20
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Prehistoric speeds!

      Yeah that's spot on. I followed it and it went into the Sky, disconnected but it's not used in any way (I was worried it would e one or the other- ie TV or master socket connection)

      To the other user on the previous page, I believe there was NTL back around 2005. No idea what went on when Sky came in. The NTL one has no kind of signal.

    4. #23
      jayhab's Avatar
      jayhab is offline Site Content Team
      Exchange: Connah's Quay
      Broadband ISP: Sky Broadband Unlimited Fibre
      Router: Sky Hub SR102
      Sky TV: not any more!
      Join Date
      Mar 2007
      Posts
      480
      Thanks
      27
      Thanked 18 Times in 17 Posts

      Re: Prehistoric speeds!

      Ok, so just plug filter into socket on left, then router and extension lead into filter, telephone into extension lead. By the looks of it the extension lead going to your telephone has become damaged and would probably benefit from being replaced. Call Sky and advise them that you have mad some improvements to your internal wiring and would like your line re-profiled. (I would be tempted, if it is possible for you, to do away with the extension and plug the phone directly into the filter at the master socket - the extension lead could be causing more issues, especially as it appears to be damaged)!

      As I mentioned on the previous page, If the NTL box has no signal (phone or brioadband), you could remove it and use it to replace the socket on the left. This would have a couple of benefits: -you could 'hard wire' your telephone extension and you could install a filtered faceplate and do away with the plug-in filter altogether and maximise the quality of your phone and BB service! All this does depend on how adventurous you are and how good your DIY skills are!!! :-)

      For the time being though - just do the first bit above and ring Sky!

    5. #24
      slowasasnail's Avatar
      slowasasnail is offline Sky User Member
      Exchange:
      Broadband ISP: Sky Broadband Unlimited
      Router: Netgear V1 DG834GT
      Sky TV: Sky Basic
      Join Date
      Apr 2012
      Posts
      20
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Prehistoric speeds!

      Ooh, sounds interesting that.I shall call Sky now, will report back tonight. Cheers!
      jayhab likes this.

    6. #25
      jayhab's Avatar
      jayhab is offline Site Content Team
      Exchange: Connah's Quay
      Broadband ISP: Sky Broadband Unlimited Fibre
      Router: Sky Hub SR102
      Sky TV: not any more!
      Join Date
      Mar 2007
      Posts
      480
      Thanks
      27
      Thanked 18 Times in 17 Posts

      Re: Prehistoric speeds!

      Well?

    7. #26
      slowasasnail's Avatar
      slowasasnail is offline Sky User Member
      Exchange:
      Broadband ISP: Sky Broadband Unlimited
      Router: Netgear V1 DG834GT
      Sky TV: Sky Basic
      Join Date
      Apr 2012
      Posts
      20
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Prehistoric speeds!

      Sorry!

      ADSL Link Downstream Upstream
      Connection Speed 5280 kbps 496 kbps
      Line Attenuation 53.0 db 35.2 db
      Noise Margin 6.1 db 10.5 db

    8. #27
      jayhab's Avatar
      jayhab is offline Site Content Team
      Exchange: Connah's Quay
      Broadband ISP: Sky Broadband Unlimited Fibre
      Router: Sky Hub SR102
      Sky TV: not any more!
      Join Date
      Mar 2007
      Posts
      480
      Thanks
      27
      Thanked 18 Times in 17 Posts

      Re: Prehistoric speeds!

      Good result, though there's still lots of room for improvement on the upload if you fancy calling them back!

    9. #28
      slowasasnail's Avatar
      slowasasnail is offline Sky User Member
      Exchange:
      Broadband ISP: Sky Broadband Unlimited
      Router: Netgear V1 DG834GT
      Sky TV: Sky Basic
      Join Date
      Apr 2012
      Posts
      20
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Prehistoric speeds!

      I have no use at all for upload haha, happy with this. That pesky extension!

      Cheers everyone.

    10. #29
      Isitme's Avatar
      Isitme is offline Sky User Moderator
      Exchange: Bannockburn
      Broadband ISP: Sky Fibre Unlimited
      Router: Sky Hub SR102
      Sky TV: Sky+ HD
      Join Date
      Dec 2006
      Location
      Central Scotland
      Posts
      34,131
      Thanks
      64
      Thanked 1,641 Times in 1,602 Posts

      Re: Prehistoric speeds!

      Quote Originally Posted by slowasasnail View Post
      I have no use at all for upload haha, happy with this. That pesky extension!

      Cheers everyone.
      Everyone has use for up load, you may not realise it, but without upload you will get no download.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    11. #30
      pengy_666's Avatar
      pengy_666 is offline Sky User Member
      Exchange:
      Broadband ISP: Sky Broadband Unlimited
      Router: Sagem F@ST 2504n
      Sky TV: Sky Basic
      Join Date
      Apr 2012
      Posts
      11
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Prehistoric speeds!

      I would personally unplug the NTL socket and swap it for the BT old hat one, although against the law (Said BT) as its newer.

      as Jayhab has said.

     

     
    Page 3 of 4 FirstFirst 1234 LastLast

    Tags for this Thread

    Posting Permissions

    • You may not post new threads
    • You may not post replies
    • You may not post attachments
    • You may not edit your posts
    •  
    SkyUser - Copyright © 2006-2017. SatDish and NewsreadeR | SkyUser is in no way affiliated with Sky Broadband / BSkyB
    RIPA NOTICE: NO CONSENT IS GIVEN FOR INTERCEPTION OF PAGE TRANSMISSION