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    whats going on with my broadband???

    This is a discussion on whats going on with my broadband??? within the Sky Broadband help forums, part of the Sky Broadband help and support category; can anyone help me before i ring SKy and ask whats going on. my broadband has been fluctuating speeds for ...

    1. #1
      mstar's Avatar
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      whats going on with my broadband???

      can anyone help me before i ring SKy and ask whats going on.

      my broadband has been fluctuating speeds for 3-4 months. I got sky to manually configure my line as i should get higher speeds from 6mb to 7.2mb (i noticed i am now on MER).

      Since then i been monitoring it and its going been going like this

      7, 6.8, 6.7, 6.9, 7.0,7.1,6.7 etc

      I never take my router off for over 4 months now. I am using a D-Link and have a old black Netgear router.

      Is the above normal? My phone line is also not good quality but i cannot determin if its my cordless or line. I don't have this plugged in most times as i use my mobile.

      Anyone advise if something is wrong? i will post stats when i get home


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    3. #2
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      Re: whats going on with my broadband???

      Quote Originally Posted by mstar View Post
      can anyone help me before i ring SKy and ask whats going on.

      my broadband has been fluctuating speeds for 3-4 months. I got sky to manually configure my line as i should get higher speeds from 6mb to 7.2mb (i noticed i am now on MER).

      Since then i been monitoring it and its going been going like this

      7, 6.8, 6.7, 6.9, 7.0,7.1,6.7 etc

      I never take my router off for over 4 months now. I am using a D-Link and have a old black Netgear router.

      Is the above normal? My phone line is also not good quality but i cannot determin if its my cordless or line. I don't have this plugged in most times as i use my mobile.

      Anyone advise if something is wrong? i will post stats when i get home
      I'd say thats normal, coz when its night time the sync drops. So the 6.7Mbps will be when its resync'd at night.
      If its losing sync then use an SNR tweaker for the D-Link and change the modulation or try and increase the SNR a bit, see if you can stabilize it.

    4. #3
      mstar's Avatar
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      Re: whats going on with my broadband???

      here are my stats, anything you can advise me on??
      Attached Thumbnails Attached Thumbnails whats going on with my broadband???-untitled.jpg  

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      Re: whats going on with my broadband???

      Have you tried getting the stats whilst using the test socket?

      You should be getting far better speeds than that.

      We estimate your line is capable of between 8mb to 9mb broadband on an ADSL2+ service. This ADSL2 Line Speed Calculator is a best guess only, as to the broadband speed that maybe possible on your telephone line. The checker provides results of up to 24mb with the data that is made available to us. This is purely for indication only and should not be classed as the Line Speed that you would receive on any ADSL or LLU product from another ISP.

      How to test your ADSL in the Master Test Socket - Sky User - The unofficial support forum for everything Sky!




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    6. #5
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      Re: whats going on with my broadband???

      Quote Originally Posted by NewsreadeR View Post
      Have you tried getting the stats whilst using the test socket?

      You should be getting far better speeds than that.

      We estimate your line is capable of between 8mb to 9mb broadband on an ADSL2+ service. This ADSL2 Line Speed Calculator is a best guess only, as to the broadband speed that maybe possible on your telephone line. The checker provides results of up to 24mb with the data that is made available to us. This is purely for indication only and should not be classed as the Line Speed that you would receive on any ADSL or LLU product from another ISP.

      How to test your ADSL in the Master Test Socket - Sky User - The unofficial support forum for everything Sky!

      Plug your router in the test socket without the house phone connected and see if the connection improves.

    7. #6
      mstar's Avatar
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      Re: whats going on with my broadband???

      an update i tested in test socket i had similar speeds.

      BUT LATEST DEVELOPMENT is that i have some reason now not on the MER connection but now its changed to PPPoA!!! and my speed has increased from 6712mb to 6891mb

      is one better then the other? i have Sky phone too.

      so what does that mean am i being DLM'ed constantly or is this normal?

    8. #7
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      Re: whats going on with my broadband???

      so what does that mean am i being DLM'ed constantly or is this normal?
      After the training period is over, DLM runs constantly on the line. It is not a one time thing. If it finds issues it will reduce the speed to compensate and is supposed to increase the speed if the line improves, but this seldom if ever, seems to happen.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

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    9. #8
      mstar's Avatar
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      Re: whats going on with my broadband???

      so whats the difference i see one day "MER" and next time its "PPPoA"
      is one better then the other?

    10. #9
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      Re: whats going on with my broadband???

      PPPoA is better in the respect that you can use your own router with no difficulty. At the moment that is difficult with MER. As for actual performance, there should be no difference. They only way they differ is when logging in to the Sky servers, once that is done, there is nothing between them.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





     

     

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