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    Cannot access Skyuser.co.uk from my home?

    This is a discussion on Cannot access Skyuser.co.uk from my home? within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hi guys, For some reason I can't access this website from my home, however I can from anywhere else. I ...

    1. #1
      Puntoboy's Avatar
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      Cannot access Skyuser.co.uk from my home?

      Hi guys,

      For some reason I can't access this website from my home, however I can from anywhere else. I rebooted the router and it worked for a little while, then stopped again.

      NSLOOKUP from 3 different PCs on my home network resolves to the same IP address as my laptop at work, but I just get the page cannot be displayed.

      Any ideas?!


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    3. #2
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      Re: Cannot access Skyuser.co.uk from my home?

      Have you tried a different browser?

      Have you got a phone or Xbox you can try our URL on?

      It has to be a local to you issue, but what I have no idea, unless you have setup keyword blocking in the router etc?

      We have an external company check the site every few seconds, and alerts us if there are any issues etc, and apart from planned maintenance etc I cannot remember the last time we got alerts to say the site isn't resolving etc - Definitely none since we changed servers the other month.




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    4. #3
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      Re: Cannot access Skyuser.co.uk from my home?

      Without a doubt it's a local issue. I'm at work currently and I only have Windows PCs on at home. I have tried IE9, Chrome and FF.

      It has been working OK, until today.

    5. #4
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      Re: Cannot access Skyuser.co.uk from my home?

      Hopefully it will have sorted itself out by the time you get home. Let us know.




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    6. #5
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      Home now and it still doesn't work, even from my iPad. I've tried loads of other websites, all of which work. I'm ha ing to post this connected to my MIFI router


      Sent from my iPad using Tapatalk HD

    7. #6
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      Re: Cannot access Skyuser.co.uk from my home?

      Can you PM me the Sky IP address so I can check to see if it has been blocked on here?




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    8. #7
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      Re: Cannot access Skyuser.co.uk from my home?

      I think it's working now. Have no idea what fixed it, but thanks

     

     

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