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    At the end of my tether with Sky broadband after 4 months of issues.

    This is a discussion on At the end of my tether with Sky broadband after 4 months of issues. within the Sky Broadband help forums, part of the Sky Broadband help and support category; yeah man understandable, sky can be a lot more stable at times, but when virgin have upgraded all the areas ...

    1. #11
      boothy_08's Avatar
      boothy_08 is offline Sky User Member
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      Re: At the end of my tether with Sky broadband after 4 months of issues.

      yeah man understandable, sky can be a lot more stable at times, but when virgin have upgraded all the areas its gonna rule mate im tellin ya, they upgraded my area today and its 10 times better mate, latency is stable speeds are just as reliable as they always have been and superhub has more channels now meaning more connections and ready for more speed, 6/8 channels now.


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    3. #12
      Odyssey's Avatar
      Odyssey is offline Sky User Member
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      Re: At the end of my tether with Sky broadband after 4 months of issues.

      After going through all the troubleshooting they agree there's a fault, looking at other sky customer speeds in my postcode area they said mines the worst!

      BT are due in the morning.

    4. #13
      Odyssey's Avatar
      Odyssey is offline Sky User Member
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      Re: At the end of my tether with Sky broadband after 4 months of issues.

      BT have been, fitted a new socket and fiddled with the wiring outside and now ive gone from 1.6mb to 5.1mb, miles better

    5. #14
      Scubbie's Avatar
      Scubbie is offline Sky User Moderator
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      Re: At the end of my tether with Sky broadband after 4 months of issues.

      That's great. could you post you new router stats please?

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

    6. #15
      Odyssey's Avatar
      Odyssey is offline Sky User Member
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      Re: At the end of my tether with Sky broadband after 4 months of issues.

      Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
      WAN MER 1028641 1688777 0 238 859 1:50:36
      LAN Up 662940 339301 0 493 108 1:51:54
      WLAN Up 991793 708399 0 8127 1142 1:51:25
      ADSL Link Downstream Upstream
      Connection Speed 5119 kbps 766 kbps
      Line Attenuation 52.5 dB 32.4 dB
      Noise Margin 7.2 dB 13.7 dB

    7. #16
      IWasNotTheEnemy's Avatar
      IWasNotTheEnemy is offline Sky User Member
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      Re: At the end of my tether with Sky broadband after 4 months of issues.

      Looking good that

      Although more can be had on the upstream
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

    8. #17
      Odyssey's Avatar
      Odyssey is offline Sky User Member
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      Re: At the end of my tether with Sky broadband after 4 months of issues.

      I really haven't a clue what the stats mean!

     

     
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