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    Dlink router wireless problem

    This is a discussion on Dlink router wireless problem within the Sky Broadband help forums, part of the Sky Broadband help and support category; Ok so had my new dlink router for a while(first one was replaced due to wireless issues) now am finding ...

    1. #1
      vannus's Avatar
      vannus is offline Sky User Member
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      Dlink router wireless problem

      Ok so had my new dlink router for a while(first one was replaced due to wireless issues) now am finding the same thing happening again, wireless signal just keeps disappearing then reappearing. Re-booted router and no luck same problem. Put and old netgear router i bowwowed in and all is fine. Put the dlink back in problem comes back continually loses wireless signal. This happens with 2 laptops 3 phones and a tablet pc all have the same issue. Once netgear is reinstalled all is once again fine with the world and my internet is once again wireless. Is this a known issue as thats now 2 dlink routers ive had with exactly the same issue.

      Thx folks


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    3. #2
      andrewjr's Avatar
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      Re: Dlink router wireless problem

      have you tried changing the wireless chanel from the router menus. try either 1, 6, 11 or 13.

      you could also install inssider to check what other channels any other wifi equipment in your area is using and use one that is the cleanest.

      ^^^ info pinched from one of scubbies posts

    4. #3
      vannus's Avatar
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      Re: Dlink router wireless problem

      tried all that, used inssider to check channels to make sure i was on the cleanest when I installed router. Just happened tonight.Sitting there all fine then all of a sudden wirelees dropped in and out. Would connect then drop and repeated this continually , would connect long enough to bring up router page then disconnect again.

    5. #4
      Scubbie's Avatar
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      Re: Dlink router wireless problem

      Could you try manually setting the DNS server on the Laptops, to start with?

      ::. Kitz - DNS and mail servers .::
      DNS Advantage 156.154.70.1
      156.154.71.1
      OpenDNS 208.67.220.220
      208.67.222.222
      Google Public DNS 8.8.8.8
      8.8.4.4

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

    6. #5
      vannus's Avatar
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      Re: Dlink router wireless problem

      Its not just the laptops it all my wireless devices, phones ipods and tablet as well. Have now been running my brothers old netgear router for 24 hours and its all fine so can only presume its the wireless side of the dlink

    7. #6
      Scubbie's Avatar
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      Re: Dlink router wireless problem

      Quote Originally Posted by vannus View Post
      Its not just the laptops it all my wireless devices, phones ipods and tablet as well. Have now been running my brothers old netgear router for 24 hours and its all fine so can only presume its the wireless side of the dlink
      I recognise this and it would be possible to set the DNS servers on them too.

      It might be worth you contacting Sky and let them know that you can prove that you have an issue with the router and ask if they can send you a replacement router.

      If possible try to get the WiFi n router (Sagem 2504N). They may want to charge you 35.

      To replace the router with a non-WiFi n router would cost you 28.

      Sometimes they do wave the charge, but it depends on circumstances.

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

    8. #7
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      Re: Dlink router wireless problem

      Personally, I would buy one of these and hook it up to the Dlink and forget about the Dlinks wireless.
      http://www.amazon.co.uk/TP-Link-TL-W...0370472&sr=1-6

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    9. #8
      vannus's Avatar
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      Re: Dlink router wireless problem

      Quote Originally Posted by Scubbie View Post
      Could you try manually setting the DNS server on the Laptops, to start with?

      ::. Kitz - DNS and mail servers .::
      DNS Advantage 156.154.70.1
      156.154.71.1
      OpenDNS 208.67.220.220
      208.67.222.222
      Google Public DNS 8.8.8.8
      8.8.4.4
      Would dns servers not only help once i am connected to the router and actually on the internet. My problem is i cannot connect to my router, signal says it is there but it wont connect to it.

    10. #9
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      Re: Dlink router wireless problem

      Sorry I thought that you were able to connect to the router, only for the connection to be lost.

      Since this isn't the case, could you try the following please:
      • Log into the Sky router and disable the security settings.
      • Next connect to the router via WiFi and see what happens.
      • If this works, then re-enable the security settings, but could I suggest that you use WPA2 (AES) and setting your own unique WiFi password? Personally I am not keen on the standard format that Sky uses (8 capital letters)
      P.S. My own Laptop would sometimes lose it's WiFi connection. By setting the DNS to a Public server, the issue appears to have been cured.

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

    11. #10
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      Re: Dlink router wireless problem

      Only things I can suggest is to check that "Allow Broadcast of Name (SSID)" is ticked, and to set the wireless mode to 802.11g only, and if you don't already have it so, try putting the router in its stand, as with it sitting vertically it should improve the airflow, keeping the chips a little cooler - I have noticed the main broadcom chip on one of mine got extremely hot when stressing the (wired) LAN, even with the case removed.

     

     
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