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    are SKY having issues with peak-time congestion? ..(worried!!)..

    This is a discussion on are SKY having issues with peak-time congestion? ..(worried!!).. within the Sky Broadband help forums, part of the Sky Broadband help and support category; I am also get ten high pings to on my speed the ping below was not long ago but i ...

    1. #11
      deadman1984's Avatar
      deadman1984 is offline Sky User Member
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      Re: are SKY having issues with peak-time congestion? ..(worried!!)..

      I am also get ten high pings to on my speed the ping below was not long ago but i did another test tonight and i am get ten 95 ping wtf


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    3. #12
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      Re: are SKY having issues with peak-time congestion? ..(worried!!)..

      are SKY having issues with peak-time congestion? ..(worried!!)..-facepalm.jpg...............


    4. #13
      deadman1984's Avatar
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      Re: are SKY having issues with peak-time congestion? ..(worried!!)..

      guess its congestion then lol

    5. #14
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      Re: are SKY having issues with peak-time congestion? ..(worried!!)..

      Sky ARE having congestions issues, and while I'm sure it'll get solved eventually - it's coming up on two months under 1Mbit/s here - one of the real problems I've had with the situation is the total lack of communication from Sky themselves.

      Firstly, their service status page admits of no problems.
      Then I was unable to get past 1st line support for days.
      Then I did find someone who seemed to know what they were talking about but failed to get back in touch ever again.
      Then I tried the Sky forums - I got the attention of someone at Sky on there, but - surprise! - they failed to follow up too.

      Tonight my speeds are fine - I'm maxing out my peak time ADSL for the first time in near two months. So maybe something has happened. Last Friday evening was also reasonable though, so I'll wait and see what it's like tomorrow.

    6. #15
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      Re: are SKY having issues with peak-time congestion? ..(worried!!)..

      No doubt even if staff on higher tiers are aware they are told not to admit the issue or offer timeline's that they cannot confirm or meet.

      I EVENTUALLY got someone to escalate my issue last year to the networking department which are not contactable by phone, I just bombarded them with technical knowledge so they couldn't fob me off - whilst being very polite of course

      Got fixed 2weeks later.

    7. #16
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      Re: are SKY having issues with peak-time congestion? ..(worried!!)..

      @ deadman1984 - you are near me, in north east, Iam on Blaydon exchange, I have just signed up and so far my sync as at 9200k, your not going off speedtest.net pings I hope? they are always far off the mark, never use speedtest.net's ping results , always use CMD Prompt with BBC or www.pingtest.net

      hold down windows key (2 left of space bar) and press R, type cmd into run box and press enter
      in cmd prompt type:
      ping -n 20 212.58.244.68
      and press enter and let it run 20 pings to BBC,

      -I have used pingtest.net a few times tonight and half of the tests come in GRADE A 43ms/2ms jitter and the other half come in GRADE B 50-60ms/15-30ms jitter I hope the congestion isnt starting to spread....
      - Hardware - Netgear DG834Nv1
      - Line Attenuation - 27.5db
      - Sync Rate - 17,600k
      - Noise Margin - 7db
      - Latency - 28ms

     

     
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