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    Download Speed Is It Being Capped?

    This is a discussion on Download Speed Is It Being Capped? within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hi Now on day 6 of testing I have a download connection speed of 14026 kbps Line Attenuation 32db Noise ...

    1. #1
      Mike555's Avatar
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      Download Speed Is It Being Capped?

      Hi

      Now on day 6 of testing

      I have a download connection speed of 14026 kbps Line Attenuation 32db Noise Margin 7.3db giving a speedtest.net result of 12.08mb/s.

      Upload connection speed of 945 kbps Line Attenuation 18.5db Noise Margin 13.5db giving a speedtest.net result 0.80mb/s.

      The upload speed has not got any faster now for 2 days whereas the download speed has gone up by about 2mb/s each night.

      The maximum upload speed on Sky Unlimited is 1300kbps so why has the upload connection speed remained at 945 kbps for the last 2 night? Caped?

      I know I will need to get to the end of the testing (10 days) first, but once their how would I get Sky to set the upload connection speed to 1300kbps?

      Thanks in advance.

      PS If I asked Sky to put line on "GAMER" setting what affect would it have on ping?


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    3. #2
      Isitme's Avatar
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      re: Download Speed Is It Being Capped?

      What are your router stats like? If the noise margin has dropped to 7-8db you are unlikely to get any more upload. Sky use Annex A which sets aside specific frequencies for the download and upload. If the frequencies for the upload are noisy, this will reduce the possible upload speed. Although 1.3 Mb is the theoretical maximum I have yet to see anyone achieve that. Most with very good lines get a maximum of about 1.2Mb.

      I believe DLM sets the line to a minimum delay of 8ms, which is the lowest used by Sky, so a 'gamer profile' may not help any. When DLM is complete you can ask to be moved to the 'gamer profile' and if you get the right agent they can set you to something like 18048/1216, delays 8/8. Getting the right agent is the trick, as some will deny it exists or just tell you you are on it.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    4. #3
      Mike555's Avatar
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      re: Download Speed Is It Being Capped?

      Router Statistics

      Manufacturer

      Sagemcom Model Number F@ST2504n Firmware Version 5.23.1a4N

      Downstream Connection Speed 14026 kbps
      Upstream Connection Speed 945 kbps

      Downstream Line Attenuation 32.0 dB
      Upstream Line Attenuation 18.5 dB

      Downstream Noise Margin 7.3 dB
      Upstream Noise Margin 13.5 dB

      Thanks

    5. #4
      Isitme's Avatar
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      re: Download Speed Is It Being Capped?

      Looks like you have plenty of margin in hand to raise your upload. When DLM finishes with the download it will probably move back to the upload.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    6. #5
      boothy_08's Avatar
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      Re: Download Speed Is It Being Capped?

      Quote Originally Posted by Isitme View Post
      Looks like you have plenty of margin in hand to raise your upload. When DLM finishes with the download it will probably move back to the upload.
      DLM likes to stay at 945kbps or 768kbps for some reason sometimes, even on lines capable of much more speed, i did have 1150kbps upload for a while after stats got messed up DLM never put me back at that speed.

    7. #6
      Mike555's Avatar
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      Re: Download Speed Is It Being Capped?

      Hi
      Router Statistics

      Manufacturer

      Sagemcom Model Number F@ST2504n Firmware Version 5.23.1a4N

      Downstream Connection Speed moved from 14026 kbps to 13931 kbps
      Upstream Connection Speed moved from 945 kbps to 1080kbps

      Downstream Line Attenuation 32.0 dB did not move
      Upstream Line Attenuation 18.5 dB did not move

      Downstream Noise Margin 7.3 dB did not move
      Upstream Noise Margin moved from 13.5 dB to 8.6 db

      Best of all the Ping which has been steady at around 43ms has droped to 25ms

      Still have 4 days of testing to go.

      Thanks

    8. #7
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      Re: Download Speed Is It Being Capped?

      Quote Originally Posted by Mike555 View Post
      Hi
      Router Statistics

      Manufacturer

      Sagemcom Model Number F@ST2504n Firmware Version 5.23.1a4N

      Downstream Connection Speed moved from 14026 kbps to 13931 kbps
      Upstream Connection Speed moved from 945 kbps to 1080kbps

      Downstream Line Attenuation 32.0 dB did not move
      Upstream Line Attenuation 18.5 dB did not move

      Downstream Noise Margin 7.3 dB did not move
      Upstream Noise Margin moved from 13.5 dB to 8.6 db

      Best of all the Ping which has been steady at around 43ms has droped to 25ms

      Still have 4 days of testing to go.

      Thanks
      Impressive ping that, im on virgin media fibre optic and getting 21ms to that server your ping is very close to mine.

     

     

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