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    New Customer

    This is a discussion on New Customer within the Sky Broadband help forums, part of the Sky Broadband help and support category; Ok thanks, thought there may have been a problem, how long does it usually take for the letters and stuff ...

    1. #11
      Christopher's Avatar
      Christopher is offline Sky User Member
      Exchange: Sacriston
      Broadband ISP: Connect
      Router:
      Sky TV:
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      Ok thanks, thought there may have been a problem, how long does it usually take for the letters and stuff arrive?

      I ordered it towards the end of last weekd (thursday or friday, probably thursday)

      still no letters from sky, how long is average? i really dont want this to go bad, but then that wont stop it from going bad will it.


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    3. #12
      Alan b's Avatar
      Alan b is offline Sky User Member
      Exchange:
      Broadband ISP: Unlimited
      Router: Netgear V1 DG834GT
      Sky TV: 2 x Sky+ HD
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      I got my first letter after 6 days and didn't get the second one until after my line had been activated. I also didn't get the router which has to be used either. After phoning Sky and them telling me it will be up to seven days before the said router arrived, it turned up two days later.

     

     
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