Your forum username:
Do you already have an account?
Forgot your password?
  • Log in or Sign up


    Welcome to Sky User - The Unofficial Support Forum for everything Sky! - Proudly helping over 65k members.


    Advertisement

    Results 1 to 4 of 4

    Cannot connect to external network drive

    This is a discussion on Cannot connect to external network drive within the Sky Broadband help forums, part of the Sky Broadband help and support category; Im new to this so excuse my ignorance if ive got the wrong forum. i need help - we recently ...

    1. #1
      trishee's Avatar
      trishee is offline Sky User Member
      Exchange: fawley
      Broadband ISP: Sky Broadband Unlimited
      Router: Sagemcom 2504N
      Sky TV: Sky+HD box
      Join Date
      Feb 2012
      Location
      fawley
      Posts
      2
      Thanks
      2
      Thanked 0 Times in 0 Posts

      Unhappy Cannot connect to external network drive

      Im new to this so excuse my ignorance if ive got the wrong forum.

      i need help - we recently changed to sky from O2. We have WD mybooklive network drive that worked perfectly straight from the box with O2.

      However no matter what i try i cannot get the router to even recognise that any WD device is connected.

      My son called sky who gave him some mumbojumbo about the firewall without any answer as to how to get around it.

      Surely there must be someway to connect these drives

      please help


    2. Advertisement
    3. #2
      nw1456's Avatar
      nw1456 is offline Sky User Member
      Exchange:
      Broadband ISP: Sky Fibre Unlimited
      Router: Sky Hub SR102
      Sky TV: Other
      Join Date
      Jan 2011
      Location
      North Wales
      Posts
      59
      Thanks
      3
      Thanked 1 Time in 1 Post

      Re: Cannot connect to external network drive

      Save yourself some heartache and some hair, forget about the Sky router. Extract your username and password from the Sky router using the info available on this forum. Pop those into your own router and breath a sigh of relief.

      I also had untold problems with my Qnap NAS, never had any such problems with my 2wire 2700 v6, it just works, and has done for the last 7 months. In fact I just swapped from the v6 to a v5, and it was up and running in 5 mins, including all the port forwarding and fixed ip's

      Just my humble opinion.

      I'd just like to add that other than the router issues, the Sky service has been second to none and I couldn't be happier with it
      Last edited by nw1456; 11-02-12 at 09:20 PM. Reason: Edit:

    4. The Following User Says Thank You to nw1456 For This Useful Post:

      trishee (12-02-12)

    5. #3
      Isitme's Avatar
      Isitme is offline Sky User Moderator
      Exchange: Bannockburn
      Broadband ISP: Sky Fibre Unlimited
      Router: Sky Hub SR102
      Sky TV: Sky+ HD
      Join Date
      Dec 2006
      Location
      Central Scotland
      Posts
      34,131
      Thanks
      64
      Thanked 1,641 Times in 1,602 Posts

      Re: Cannot connect to external network drive

      Your NAS drive will still be looking for the O2 router. There will be a reset button somewhere on it which will return it to factory default settings. Use this, connect it to the router and it should be picked up and recognised.
      If you have manual settings on it, change these to 192.168.0.254 - 255.255.255.0. - 192,168,0.1.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    6. The Following User Says Thank You to Isitme For This Useful Post:

      trishee (12-02-12)

    7. #4
      trishee's Avatar
      trishee is offline Sky User Member
      Exchange: fawley
      Broadband ISP: Sky Broadband Unlimited
      Router: Sagemcom 2504N
      Sky TV: Sky+HD box
      Join Date
      Feb 2012
      Location
      fawley
      Posts
      2
      Thanks
      2
      Thanked 0 Times in 0 Posts

      Re: Cannot connect to external network drive

      thanks. we did try this twice without success. will try again - thanks

     

     

    Tags for this Thread

    Posting Permissions

    • You may not post new threads
    • You may not post replies
    • You may not post attachments
    • You may not edit your posts
    •  
    SkyUser - Copyright © 2006-2017. SatDish and NewsreadeR | SkyUser is in no way affiliated with Sky Broadband / BSkyB
    RIPA NOTICE: NO CONSENT IS GIVEN FOR INTERCEPTION OF PAGE TRANSMISSION