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    Sky Unlimited Broadband shaping traffic? Ports 119 and 563 suddenly extremely slow

    This is a discussion on Sky Unlimited Broadband shaping traffic? Ports 119 and 563 suddenly extremely slow within the Sky Broadband help forums, part of the Sky Broadband help and support category; Please help, I can't figure out what's going on. My download speed is stable around roughly 12 Mb/s, and the ...

    1. #1
      VirtualJr's Avatar
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      Sky Unlimited Broadband shaping traffic? Ports 119 and 563 suddenly extremely slow

      Please help, I can't figure out what's going on. My download speed is stable around roughly 12 Mb/s, and the upload speed's stable at 900 Kb/s or so. Except on ports 119 and 563, since a few days the speed on those ports does not go over 80 Kb/s instead of 12 Mb/s. This came out of nowhere and nothing I try on my end seems to solve it. Those ports are required for a downloading programme I use and would like to keep using. Has Sky shaped traffic to those ports? If they have, is there anything I can do about it? Thanks for any help.


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    3. #2
      Scubbie's Avatar
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      Re: Sky Unlimited Broadband shaping traffic? Ports 119 and 563 suddenly extremely slo

      A quick response as the forum is about to be updated...

      Could you take your router's stats and post them up please?

      How to get your router statistics

      Also what is trying to use those specific ports?

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

    4. #3
      VirtualJr's Avatar
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      Re: Sky Unlimited Broadband shaping traffic? Ports 119 and 563 suddenly extremely slo

      Are these the stats you refer to?
      Router Statistics

      System Up Time: 00:45:25
      PortStatusTxPktsRxPktsCollisionsTx B/sRx B/sUp Time
      WAN MER 109370144685045697093700:44:39
      LAN 138846105667066482454300:45:25
      WLAN 225931774605773137100:44:29
      ADSL LinkDownstreamUpstream
      Connection Speed 13310 kbps 1105 kbps
      Line Attenuation 29.0db 16.8db
      Noise Margin 7.0db 7.9db
      Poll Interval: (secs)

      And the programme using those ports is a Usenet programme, for downloading from newsposts.
      Last edited by Scubbie; 11-02-12 at 06:35 PM. Reason: Tidy up stats layout

    5. #4
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      Re: Sky Unlimited Broadband shaping traffic? Ports 119 and 563 suddenly extremely slo

      Wow the copy - paste really messed that up. Let's try again.

      Router Statistics
      System Up Time: 00:45:25
      Port
      Status
      TxPkts
      RxPkts
      Collisions
      Tx B/s
      Rx B/s
      Up Time
      WAN
      MER
      109370
      144685
      0
      4569
      70937
      00:44:39
      LAN
      138846
      105667
      0
      66482
      4543
      00:45:25
      WLAN
      22593
      17746
      0
      5773
      1371
      00:44:29


      ADSL Link
      Downstream
      Upstream
      Connection Speed
      13310 kbps
      1105 kbps
      Line Attenuation
      29.0db
      16.8db
      Noise Margin
      7.0db
      7.9db


      Top of Form

      Poll Interval:(secs)




      Bottom of Form


      And again, the programme using those ports is a Usenet programme, for downloading from newsposts.

    6. #5
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      Re: Sky Unlimited Broadband shaping traffic? Ports 119 and 563 suddenly extremely slo

      Quick note: The Copy & paste works a lot better with the new forum software in WYSIWYG mode

      I suspect that is it more likely that your New Server is slow. Hopefully someone else can comment on that particular one.

      With your Line Attenuation you should be able to achieve 14mb to 16mb for your connection, but looking at the noise margins you are on about as much as you will get.

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

    7. #6
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      Re: Sky Unlimited Broadband shaping traffic? Ports 119 and 563 suddenly extremely slo

      I'm afraid it's certainly not the specific provider I use for the downloading. Other locations using the same details are getting full speed downloads. And other types of downloads, test files designed to be downloaded through specific ports, through ports 119 and 563 are also extremely slow, while other ports do not suffer this problem and provide normal speeds. Has Sky shaped traffic to those ports? What can I do about it if they have?

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      Re: Sky Unlimited Broadband shaping traffic? Ports 119 and 563 suddenly extremely slo

      If its a usenet server can you test by using port 443?

    9. #8
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      Re: Sky Unlimited Broadband shaping traffic? Ports 119 and 563 suddenly extremely slo

      Port 443 has the exact same problem. 119, 443 and 563 are all extremely slow, and as far as I can tell the only ones that are.

    10. #9
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      Re: Sky Unlimited Broadband shaping traffic? Ports 119 and 563 suddenly extremely slo

      Could I suggest using 'tracert'?

      It may show where the traffic is being slowed down.

      To do this:

      Windows XP: Click on the <Start> button, then click <Run>. Type in 'cmd' and click <Ok>
      Windows Vista & 7: Click on the <Start> button, type 'cmd' into the search box and press return

      In the DOS box, type 'tracert {address of the usenet server}'

      If you could cope and paste the results, it may help people to see what is happening.

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

    11. #10
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      Re: Sky Unlimited Broadband shaping traffic? Ports 119 and 563 suddenly extremely slo

      Assuming I did it right, this is what I got:

      Tracing route to sslreader.eweka.nl [81.171.64.102]
      over a maximum of 30 hops:

      1 <1 ms <1 ms <1 ms 192.168.0.1
      2 23 ms 22 ms 30 ms 02de517e.bb.sky.com [2.222.81.126]
      3 28 ms 23 ms 28 ms 10.245.170.209
      4 33 ms 30 ms 31 ms 89.200.131.171
      5 39 ms 28 ms 29 ms 1-2.r1.lo.hwng.net [195.66.224.227]
      6 46 ms 47 ms 51 ms 7-1.r3.am.hwng.net [69.16.190.57]
      7 52 ms 49 ms * 1-3.r5.am.hwng.net [209.197.0.62]
      8 47 ms 52 ms 47 ms sslreader.eweka.nl [81.171.64.102]

      Trace complete.

     

     
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