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    sky broadband speed

    This is a discussion on sky broadband speed within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hi all I was wondering if anyone can look at my router stats and tell me if im getting the ...

    1. #1
      thecarer1's Avatar
      thecarer1 is offline Sky User Member
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      sky broadband speed

      Hi all

      I was wondering if anyone can look at my router stats and tell me if im getting the right speed


      System Up Time: 02:36:11

      Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
      WAN PPPoA 129252 166808 0 1721 20569 02:35:16
      LAN 100M/Full 12959 0 0 229 0 02:36:06
      WLAN 11M/54M 174852 149823 0 20867 2081 02:35:54
      ADSL Link Downstream Upstream
      Connection Speed 1965 kbps 413 kbps
      Line Attenuation 61 db 40 db
      Noise Margin 8 db 15 db


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    3. #2
      gymno's Avatar
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      Re: sky broadband speed

      your system uptime says 2hrs 36mins. have you only just become connected to sky broadbrand, or is that just the last time you switched your router on?

    4. #3
      thecarer1's Avatar
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      Re: sky broadband speed

      thats just the last time i switched it on gymno

      ive had my speed up as high as 2.3mb but i just want to know what the speed should be for someone who as got a 61db line

    5. #4
      gymno's Avatar
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      Re: sky broadband speed

      i use a ps3 to browser, so there may be a better way for you. i went to:
      http://www.kitz.co.uk/index.htm
      click adsl, then max speed calculator.
      just pop in your stats & you're good to go.
      sorry to take so long replying. had to reboot my ps3 & that's how long it takes to check a link.
      Last edited by gymno; 07-02-12 at 11:03 PM. Reason: link amendment / correction

    6. #5
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      Re: sky broadband speed

      Could I ask you to connect your router to the Test Socket, using only the router, the grey ADSL lead and a micofilter please? Whilst connected to the test socket, could you confirm that any extensions are not working.

      Take the stats from there and post them for us to see.

      If you haven't got a test socket, can you double check that you are using the Master Socket by removing the faceplate and checking that there is a yellow or blue capacitor the size of a AAA battery please?

      If it is, then make sure nothing else is connected to any other telephone socket, including the Sky STB, and report your stats from the master socket.

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

    7. #6
      thecarer1's Avatar
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      Re: sky broadband speed

      Hi Scubbie

      Those stats ive posted are from the test socket with just the router, micro-filter and the grey adsl lead and nothing else

      now i had major problems last year with my line kept dropping out for some reason and i had a bt engineer to come out and fix it

      he replaced the face plate on the socket and that seemed to fix it.

      but after a few weeks it went down again so i decided to take the face plate off and ive not had any drop-outs ever since

      it just seems to me that sky arent giving out the best possible speeds to their customers

    8. #7
      thecarer1's Avatar
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      Re: sky broadband speed

      well ive just come back from the shops and decided to put that faceplate back on to see what results i would get.... so here they are


      System Up Time: 00:05:20

      Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
      WAN PPPoA 170 159 0 73 361 00:04:30
      LAN 100M/Full 559 0 0 312 0 00:05:15
      WLAN 11M/54M 480 953 0 650 449 00:05:03
      ADSL Link Downstream Upstream
      Connection Speed 2014 kbps 413 kbps
      Line Attenuation 60 db 40 db
      Noise Margin 8 db 15 db

      you will see that my speed as gone up a touch and my line attenuation as gone down by 1db

      now with reading other sky users stats on here and other forums i should be getting a faster speed than this

    9. #8
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      Re: sky broadband speed

      You may get to 2.5Mbps if you get Sky to change the line code to GDMT. Give them a call and see what they can do
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

    10. #9
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      Re: sky broadband speed

      You may also get a touch more if you replace the sky filter for a genuine nte2000
      the filtering quality is far higher than sky's ones

    11. #10
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      Re: sky broadband speed

      thanks for the reply shonk

      Are you using one of those filters and if you are how as it improved your line

     

     
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