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    Peak times, speed drops by 99%

    This is a discussion on Peak times, speed drops by 99% within the Sky Broadband help forums, part of the Sky Broadband help and support category; I've contacted Sky and they said it was due to "Usage Policy", Is it really? During mornings and after midnight ...

    1. #1
      Evil2k8's Avatar
      Evil2k8 is offline Sky User Member
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      Peak times, speed drops by 99%

      I've contacted Sky and they said it was due to "Usage Policy", Is it really? During mornings and after midnight my speed is at 2.4 Mbps, but during peak times (5 PM > 12 AM) the speed drops to 0.1 Mbps. I've recently had the landline repaired after a fault was detected. I'm baffled, ideas?



      Can't use Speedtest.net, It doesn't load up.

      ADSL Status

      Item Status
      ADSL Line State: Showtime
      Downstream: 3584 Kbps
      Upstream: 448 Kbps
      Mode: G.Dmt
      Transmit Power:
      ADSL Link UP Time: 0 day 0 hour 12 min 58 sec
      Operational Mode: Inactive
      Item Downstream Upstream
      SNR Margin
      Line Attenuation
      CRC Errors 2 0
      FEC Errors 14 0
      HEC Errors 1 0


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    3. #2
      Scubbie's Avatar
      Scubbie is offline Sky User Moderator
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      Re: Peak times, speed drops by 99%

      Basically you are on Sky BB connect.

      If you go over the daily limit of 1.3GB too many times, then this is how Sky treats you.

      Simple solution is to change your ISP.

      (Unofficial) FAQ - Sky Connect Users

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

    4. #3
      Evil2k8's Avatar
      Evil2k8 is offline Sky User Member
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      Re: Peak times, speed drops by 99%

      Quote Originally Posted by Scubbie View Post
      Basically you are on Sky BB connect.

      If you go over the daily limit of 1.3GB too many times, then this is how Sky treats you.

      Simple solution is to change your ISP.

      (Unofficial) FAQ - Sky Connect Users
      Ideas on how I can restore my speed without changing ISP's? wait till Midnight?

    5. #4
      Scubbie's Avatar
      Scubbie is offline Sky User Moderator
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      Re: Peak times, speed drops by 99%

      Basically you need to hardly use your connection for several days in a row. The cap will then be lifted provided that you don't go over the daily limit again.

      The sad truth is that you only have one LLU provider (TalkTalk) and BTO won't fit their 21CN equipment until August this year. This means that only TalkTalk can provide you with an ADSL2+ connection.

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

     

     

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